James Knott wrote: > Glenn Holmer wrote: >> On Tuesday 23 October 2007 06:33:30 Jorge Fábregas wrote: >> >>> On Monday 22 October 2007 11:54 pm, Kevin Dupuy wrote: >>> >>>> Mine as well. I ordered it on 10/1. I'm going to call Novell >>>> tommorow. I seem to remember it took a while for 10.2 last year, >>>> but not 22 days! Not to mention they said it was shipping on 10/11 >>>> in my email. >>>> >>> What bothers me is their lack of response. I went to: >>> >>> http://shop.novell.com/question >>> >>> and provided all my order details and never received any answer. >>> >> >> Same here. I just got off the phone with Novell, and mentioned this >> thread, which got me bumped up another level. But I still didn't get >> any more information. I was told that the product is built to order >> (!), which is why it takes so long. >> >> Somebody needs to get this straightened out. I've ordered the boxed >> set every single time since 5.3 ten years ago, and never had to wait >> this long. Maybe I should stop ordering it and stick with the >> download... >> >> > One thing to bear in mind, is that it may be coming from some > fulfillment company, rather than direct from Novell or SUSE. If so, > they're the ones screwing things up. > > No, this might be an explanation but who did you buy from and who gets your money? So who is responsible?
regards Eberhard -- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
