On Thu January 3 2008, Felix Miata scratched these words onto a coconut 
shell, hoping for an answer:


> Modern desktop environments are designed to prefer a display DPI of
> 96, or something as close thereto as practical. The lower the DPI,
> the more granular desktop objects look. IOW, the higher the DPI, the
> higher the apparent quality. In the case of your 20" nominal, 19"
> actual CRT display, the closest you can come to 96 is by specifying
> use of a display resolution of 1400X1050 (SXGA+), which is about 92.1
> DPI on your display. The 80 and lower DPI values we have seen in your
> Xorg.0.log means your Desktop quality running 1152x864 is suboptimal,
> and 1024x768 even worse.
>
> If you find yourself running sax2 interactively (e.g. running sax2
> with no command line options), take the opportunity to select
> 1400x1050. If not, this can be dealt with after getting rectangular
> rectangles. Using 1400x1050 on your display will mean the image
> that's supposed to be 1" wide will be as close to actually being 1"
> wide as possible given your actual physical display size.


Hi again, Felix. I ran Sax2 from the Yast Control Center, reset the 
screen size to 20" per Aaron Kulkis's suggestion, and reset the 
resolution to your suggested 1400X1050. Result: the image that is 
supposed to be 1" wide was 1." However, as you probably suspected given 
that the problem seems to run deep, the other results were not as 
positive. Here is what I got from the command line:

86X64 DPI
1368X768 pixels
406X305 m.m.

Unfortunately, the downside of getting a proper 1" image with this 
higher resolution was that my squished rectangles were made even 
worse -- much worse in fact. So I put the resolution back to 1152x864. 
Far from ideal, but easier on the eyes than 1400X1050.


> "sax2 -r -m 0=i810" is not my instrucion, and not Jan's instruction,
> but SUSE's instruction. You just need to do it if you want progress
> getting 10.3 working on your i845G. Just don't try it from X. Do it
> from a virtual console.


Thanks for the pointers on running virtual consoles. I will try to get 
to this tomorrow and let you know what I find. (Please note my question 
to you on this at the end of the post.)

I did want to report to you on the results of my discussions today with 
e-Machines. In one of your earlier posts you had suggested that 
updating the BIOS was something I should look into.

I conversed with two tech support folks at e-Machines (now apparently 
owned by Gateway). I told them I was using Linux  (SuSE 10.3) on one of 
their T2842 desktops, explained my video problem, stated that I had 
been informed by some wise Linux folks that there was an underlying 
problem with the intel driver and 10.3, and stated that I had been 
advised to see about updating the BIOS. Here are some comments 
extracted from the chat logs:

Mike_GWER2383 says: eMachines does not support BIOS upgrades, unless 
available from our web site.

Mike_GWER2383 says: To check for the availability click at the link 
below. http://www.emachines.com/support/product_support.html

Mike_GWER2383 says: The instructions is included in the downloads.

Gil Weber says: What if there is no BIOS upgrade available on the 
website? Am I out of luck?

Mike_GWER2383 says: If the update is not available, then we don't have 
any more information on bios upgrades.

Mike_GWER2383 says: The motherboard will be damaged if the bios update 
is not properly installed.

Gil Weber says: When I go to the link you supplied do I look for 
something that says BIOS upgrade for T2842? What specifically do I look 
for so that I get the correct update?

Mike_GWER2383 says: There are no updated drivers for your video card. 

Mike_GWER2383 says: Also, we don't have available drivers for Linux.

Mike_GWER2383 says: Only Windows.

Mike_GWER2383 says: Please reinstall the original operating system.


Note to SuSE-list: "Please reinstall the original operating system."   
Now that was not what I was hoping to hear. Following this conversation 
I went to the URL I was given by "Mike" and found that there was 
nothing there except a very brief description of the computer's basic 
features. Certainly no links for downloading any updates of any kind.

So I went back on line and connected to a different tech support person. 
I explained my situation again and stated that the URL I had been given 
had absolutely nothing on upgrading my computer. Here are excerpts from 
the second conversation:

Steven_GWER5710 says: I understand that you where told to download a 
BIOS update but you did not see any BIOS upgrade in our website, is 
that correct?

Gil Weber says: Yes. There is NOTHING at the link I was told to view 
other than a brief technical description.

Gil Weber says: I was told that e-Machines does not support any BIOS 
upgrades unless they are on the site. I went to the URL where the 
upgrades are supposed to be and found nothing.

Gil Weber says: Here is the full URL: 
http://emachines.com/support/product_support.html?cat=Desktops&subcat=T-Series&model=T2842#
  
Steven_GWER5710 says: Please be informed that changing the original 
software/hardware that came with the system is a third party issue and 
already beyond our scope. And also we do not recommend upgrading the 
BIOS because of the problem that might happen like the computer may not 
boot at all.

Gil Weber says: I understand. But surely there have been BIOS upgrades 
for this motherboard?

Steven_GWER5710 says: And also we do not recommend upgrading the BIOS if 
it is not needed and if there's no BIOS upgrade in our website, it 
means that there's no BIOS upgrade for the system and it is not needed 
by the computer.

Gil Weber says: So please confirm that I am looking in the right place. 
If I am in the right place and there are no links, does this mean that 
there are absolutely NO downloads available to upgrade anything on this 
computer?

Steven_GWER5710 says: There's no available download for the BIOS upgrade 
for the computer. And we do not have information about other website 
for download.


Note to SuSE-list: So I tried my best but got nothing helpful from 
e-Machines. If the BIOS is updateable I'll have to find the new BIOS 
somewhere else. 

Any suggestions on how I start? I guess the first thing I need to 
determine is the manufacturer and model of the motherboard. Is there a 
command line entry or GUI screen that will get me this info?


> As to switching from the intel driver to the i810 driver, it is
> technically as simple as substituting one string for the other on the
> Driver line in xorg.conf. The problem is that due to the combination
> of your (somewhat old) i845G chip and the bugs in the various X
> components and in the drivers themselves, other things in xorg.conf
> probably also need to be changed for best results. That's one reason
> why the use of sax2 rather than direct editing of xorg.conf.


Question: at this point without an updated BIOS do you suggest I again 
try "sax2 -r -m 0=i810" ? 

It is certainly possible that I somehow screwed things up the first time 
and caused the crashed video. If I do this again is it best to do it 
from a virtual console rather than from the GUI Sax2? 

Please remember this important point: Sax2 did work properly when I had 
SuSE 9.3 on this pooter, but it NEVER worked properly with 10.0 and it 
does not work properly with 10.3. Specifically, when I click on 
the "test" button to test the changed configuration (resolution) the 
countdown timer in the upper left hand corner does not work. Neither do 
ANY of the buttons to change the screen display dimensions (wider, 
narrower, taller, shorter, etc.).

So is there something fundamentally wrong between Sax2 and my 
motherboard that is going to prevent me from getting this video problem 
fixed? Am I just spinning my wheels and wasting your guys' time? 

I know that may be impossible to answer without trying, but what's your 
best guess? In regards to this video problem am I just screwed using 
10.3 and this motherboard and on-board video chip?

Thanks.  :o)
Gil

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