Hi,

On 28.06.2017 17:14, Harsh kapadia wrote:
> Hi,
> 
> I am running openVAS 9 and the openvas scanner service is timing out -
> because of this, I cannot run reports.
> 
> The openvas-check-setup show everything is OK. Below is the error I see
> when the services dont start up:
> Redirecting to /bin/systemctl start  openvas-scanner.service.service
> Job for openvas-scanner.service failed because a timeout was exceeded.
> See "systemctl status openvas-scanner.service" and "journalctl -xe" for
> details.
> 
> Have attached the "journalctl - xe " output as well. 
> 
> Please suggest on this. There's no further info available online
> regarding this issue.
> 
> Thanks in advance!
> Harsh

most likely the known issue where redis is blocking any access by the
scanner due to unknown reasons. This should do the trick:

1. Delete dump.rdb (somewhere in /var/run/redis or similar)
2. Comment out/remove all "save xy z" (e.g. save 900 1) from your redis.conf
3. restart redis
4. restart scanner and try again

Regards,

--

Christian Fischer | PGP Key: 0x54F3CE5B76C597AD
Greenbone Networks GmbH | http://greenbone.net
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Geschäftsführer: Lukas Grunwald, Dr. Jan-Oliver Wagner
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