Hi Christian, Yes, actually the openvassd.log did not show anything.
I waited and retried deleting the redis dump file and restarting the service. This resolved the issue! The service started and is scanning successfully now. Thanks a lot for your help! Regards, Harsh On Wed, Jun 28, 2017 at 11:43 PM, Christian Fischer < christian.fisc...@greenbone.net> wrote: > Hi, > > On 28.06.2017 18:56, Harsh kapadia wrote: > > Hi, > > > > There seems to be enough memory. > > [root@etvas8r4 ~]# free > > total used free shared buff/cache > > available > > Mem: 3882052 1497340 721696 102084 1663016 > > 1941572 > > Swap: 4063228 239012 3824216 > > [root@etvas8r4 ~]# > > > > The logs dont display anything new - attached openvasmd.log file > > this is the manager logfile (openvasMd) which probably doesn't contain > any information as you have an issue with the scanner (openvasSd). > > > Also, tried and tested deleting the redis dump and restarted services. > > Still no luck. The scanner service is still getting stuck. > > > > Regards, > > Harsh > > > > > > On Wed, Jun 28, 2017 at 10:07 PM, Christian Fischer > > <christian.fisc...@greenbone.net > > <mailto:christian.fisc...@greenbone.net>> wrote: > > > > Hi, > > > > On 28.06.2017 17:14, Harsh kapadia wrote: > > > Hi, > > > > > > I am running openVAS 9 and the openvas scanner service is timing > out - > > > because of this, I cannot run reports. > > > > > > The openvas-check-setup show everything is OK. Below is the error > > I see > > > when the services dont start up: > > > Redirecting to /bin/systemctl start openvas-scanner.service. > service > > > Job for openvas-scanner.service failed because a timeout was > exceeded. > > > See "systemctl status openvas-scanner.service" and "journalctl > > -xe" for > > > details. > > > > > > Have attached the "journalctl - xe " output as well. > > > > > > Please suggest on this. There's no further info available online > > > regarding this issue. > > > > > > Thanks in advance! > > > Harsh > > > > most likely the known issue where redis is blocking any access by the > > scanner due to unknown reasons. This should do the trick: > > > > 1. Delete dump.rdb (somewhere in /var/run/redis or similar) > > 2. Comment out/remove all "save xy z" (e.g. save 900 1) from your > > redis.conf > > 3. restart redis > > 4. restart scanner and try again > > -- > > Christian Fischer | PGP Key: 0x54F3CE5B76C597AD > Greenbone Networks GmbH | http://greenbone.net > Neumarkt 12, 49074 Osnabrück, Germany | AG Osnabrück, HR B 202460 > Geschäftsführer: Lukas Grunwald, Dr. Jan-Oliver Wagner >
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