Trac is promises to provide all but provides none, I really don't know which project you managed with Trac, but without ticket dependencies and without proper CC lists and workflow it is difficult to manage a real project.
You are better use separate products for each category. 1. Bugzilla - bug tracking - most production activity goes here, failing to manage bugs/tasks properly results in failure to manage releases. 2. ViewVC/ViewGIT/Whatever - Browse code. 3. MediaWiki - wiki - much better than trac. 4. File releases, well... a simple webdav does the trick. 5. Forums... Why not mailing list with archive? As it always had been? And use mailman? I looked at redmine some time ago and tracked the project, it has a single active developer, much like OpenVPN, and as such no much progress/support is made. Consider to use tools that do what you require, stable tools, and best in each task. Alon. 2010/1/31 Samuli Seppänen <sam...@openvpn.net>: > Hi Alon, > > Could give a few concrete examples of the problems you've encountered > with Trac and/or Trac developers? I've used Trac myself almost daily for > ~3 years with no problems. I don't think it ever even went down during > that time. Also, nobody else in the community site meetings (11th and > 28th) had any noteworthy problems with Trac. > > Also, we're not looking into just a bug tracker. We need a wiki, forums, > file releases, bug/feature request tracker etc. Trac combines many of > these into a neat package. The alternative is take a bunch of excellent > but separate services and integrate (=hack) them together. This gets > very ugly very soon and requires a _lot_ of work: weeks or months > instead of days. > > If Trac really proves to be a failure as you say we can migrate away > from it. It will be somewhat painful, but definitely doable. The > database scheme (at least the ticket part) is relatively straightforward > to export and convert to, say, Redmine. Some data will inevitably get > lost, though. > > Samuli > >> Trac is *THE* worse ticketing system there is on earth. >> It is almost unmaintained and even if something happens at the project >> it is minor and unusable. >> For example ticket dependency and duplication is unavailable for years. >> >> If you like to have sane system, use bugzilla. >> >> Yes, I know this was raised in meeting, but I think someone is going >> to regret this decision. >> >> 2010/1/31 Samuli Seppänen <sam...@openvpn.net>: >> >>> Here's the summary for last Thursday's community meeting. >>> >>> -- >>> Samuli Seppänen >>> Community Manager >>> OpenVPN Technologies, Inc >>> >>> irc freenode net: mattock >>> >>> >>> COMMUNITY MEETING >>> >>> Place: #openvpn-discussion on irc.freenode.net >>> Date: Thursday, 28th January 2010 >>> Time: 19:00 UTC >>> >>> Full log available here: >>> >>> http://secure-computing.net/logs/%23%23openvpn-discussion.log >>> >>> Next meeting on Thu 4th Feb 2010. Same place, same time. >>> >>> SUMMARY >>> >>> Decided to start with a single Trac-based site for the whole community >>> rather than have separate user/developer sites. The main concern was the >>> risk of content getting fragmented (e.g. developer content in user wiki and >>> vice versa). This means Trac will need to be themed to make it as >>> approachable as possible for "normal" users (=not look too >>> developer-oriented). >>> >>> Agreed that we need a set of documents describing how OpenVPN is developed >>> - including things like common coding conventions. This should improve code >>> quality as well as make the process less taxing for core developers. >>> >>> Agreed that the content from the new community site needs to be >>> >>> a) mirrored to another server (e.g. ecrist's OpenvPN community server) >>> b) backed up off-site (e.g. to ecrist's server and/or OpenVPN e.V.) >>> c) accessible by a community member >>> >>> This helps prevent data loss for any reason - political or technical. >>> >>> Discussed community site spam prevention in some length: >>> >>> * There is an anti-spam plugin for Trac (see below) >>> * A proper user registration process needs to be chosen - not too >>> bureaucratical but not too automated, either >>> * Forum posts could be automatically accepted only after the first few have >>> been accepted manually by the admin(s) >>> >>> Discussed which forum software to use. PhpBB is apparently the best OSS >>> solution out there. >>> >>> Discussed potentially useful Trac plugins: >>> >>> * http://trac.edgewall.org/wiki/PluginList >>> * http://trac-hacks.org/ >>> * http://trac-hacks.org/wiki/DiscussionPlugin (for forums, probably not as >>> good as phpBB and such) >>> * http://trac.edgewall.org/wiki/SpamFilter (spma filtering) >>> * http://trac-hacks.org/wiki/TicketImportPlugin (for importing SF.net >>> tickets) >>> * http://trac-hacks.org/wiki/TracBuildbotIntegration (for automated >>> building and regression testing with buildbot) >>> * http://trac-hacks.org/wiki/MediaWikiPluginMacro (mediawiki syntax for >>> Trac) >>> * http://trac-hacks.org/wiki/TocMacro (automated Table of contents creation) >>> * http://trac-hacks.org/wiki/DownloadsPlugin (downloads through Trac, e.g. >>> for file releases) >>> * http://trac-hacks.org/wiki/DefaultCcPlugin (a default CC for tickets, >>> e.g. inform James or devel-list) >>> * http://trac-hacks.org/wiki/IrcAnnouncerPlugin (Trac makes announcements >>> of changes to IRC) >>> * http://trac-hacks.org/wiki/IrcLogsPlugin (IRC logs to Trac) >>> >>> Also discussed IRC<->Trac integration using Trac's built-in RSS support. >>> >>> ------------------------------------------------------------------------------ >>> The Planet: dedicated and managed hosting, cloud storage, colocation >>> Stay online with enterprise data centers and the best network in the >>> business >>> Choose flexible plans and management services without long-term contracts >>> Personal 24x7 support from experience hosting pros just a phone call away. >>> http://p.sf.net/sfu/theplanet-com >>> _______________________________________________ >>> Openvpn-devel mailing list >>> Openvpn-devel@lists.sourceforge.net >>> https://lists.sourceforge.net/lists/listinfo/openvpn-devel >>> >>> >>> > > > > ------------------------------------------------------------------------------ > The Planet: dedicated and managed hosting, cloud storage, colocation > Stay online with enterprise data centers and the best network in the business > Choose flexible plans and management services without long-term contracts > Personal 24x7 support from experience hosting pros just a phone call away. > http://p.sf.net/sfu/theplanet-com > _______________________________________________ > Openvpn-devel mailing list > Openvpn-devel@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/openvpn-devel >
