Hello Oliver,

> What operating system are you using?
Debian 8.9

> What is the version of openssl (openssl version)?
OpenSSL 1.0.1t  3 May 2016

> First, at the system status page you see aftrer login, is the "datasafe" 
> token shown as "ONLINE”?
CertSign and Datasafe tokens are both showed as offline and presented on a red 
background by the tables. There’s also another CRL-Error displayed which I 
guess shouldn’t be there, as I’ve at least not intentionally issued any CRLs. 
Another message shows: 'Your system status is critical’.

> Can you check if the key blobs in your database look "good". In table 
> datapool, namespace sys.datapool.keys the values should start with "----BEGIN 
> PKCS7-----" and end with "-----END PKCS7——".
They look good.

> can you please access your database and empty the "secret” table
Still no change

Best regards,
Markus




> On 11. Jan 2018, at 11:20, Oliver Welter <m...@oliwel.de> wrote:
> 
> Hi Markus,
> 
> the good-bad-news - I was able to reproduce the, but only once - now its 
> working again.
> 
> But I have an idea - can you please access your database and empty the 
> "secret" table. This is a cache only which is rebuild internally, perhaps 
> there is some problem due to changed internal structures.
> 
> best regards
> 
> Oliver
> 
> Am 11.01.2018 um 08:51 schrieb Oliver Welter:
>> Hello Markus,
>> in future please start a new mail thread with a "useful" subject line for 
>> each problem - this will become a bit hard to track otherwise....
>> This looks very similar to the problem that Andreas reported last week.
>> @Andreas - did you find a cause/solution?
>> First, at the system status page you see aftrer login, is the "datasafe" 
>> token shown as "ONLINE"?
>> What operating system are you using?
>> What is the version of openssl (openssl version)?
>> Can you check if the key blobs in your database look "good". In table 
>> datapool, namespace sys.datapool.keys the values should start with 
>> "----BEGIN PKCS7-----" and end with "-----END PKCS7-----".
>> Oliver
>> Am 09.01.2018 um 15:27 schrieb Markus Kastner via OpenXPKI-users:
>>> Dear Oliver,
>>> 
>>> thank you so much for your help! I was able to get the UI up and running. 
>>> Unfortunately I ran into trouble again. I'm seemingly not able to issue any 
>>> certificates using the Infrastructure. The error I get on the openxpki.log 
>>> is the following:
>>> 
>>> 2018/01/09 14:48:20 ERROR I18N_OPENXPKI_CRYPTO_CLI_EXECUTE_FAILED; 
>>> __EXIT_STATUS__ => 512 
>>> [pid=17724|sid=D9nz|wftype=certificate_signing_request_v2|wfid=3583]
>>> 2018/01/09 14:48:20 ERROR I18N_OPENXPKI_TOOLKIT_COMMAND_FAILED; __COMMAND__ 
>>> => OpenXPKI::Crypto::Backend::OpenSSL::Command::pkcs7_decrypt; __ERRVAL__ 
>>> => I18N_OPENXPKI_CRYPTO_CLI_EXECUTE_FAILED; __EXIT_ST$
>>> 2018/01/09 14:48:20 ERROR 
>>> I18N_OPENXPKI_SERVER_API_OBJECT_GET_DATA_POOL_ENTRY_ENCRYPTION_KEY_UNAVAILABLE;
>>>  __SAFE_ID__ => ca-one-vault-1; __NAMESPACE__ => sys.datapool.keys; 
>>> __PKI_REALM__ => ca-one; __KEY$
>>> 2018/01/09 14:48:21 ERROR Caught exception from action: 
>>> I18N_OPENXPKI_SERVER_API_OBJECT_GET_DATA_POOL_ENTRY_ENCRYPTION_KEY_UNAVAILABLE;
>>>  __KEY__ => Dnw0IuvDKxE30ko9Gb1I8BQ5j80; __SAFE_ID__ => ca-one-vault$
>>> 2018/01/09 14:48:21 ERROR I18N_OPENXPKI_SERVER_WORKFLOW_ERROR_ON_EXECUTE; 
>>> __ACTION__ => csr_persist_key_password; __ERROR__ => 
>>> I18N_OPENXPKI_SERVER_API_OBJECT_GET_DATA_POOL_ENTRY_ENCRYPTION_KEY_UNAVAILAB$
>>>  
>>> 2018/01/09 14:48:21 ERROR Error executing workflow activity 
>>> 'csr_retype_server_password' on workflow id 3583 (type 
>>> certificate_signing_request_v2): 
>>> I18N_OPENXPKI_SERVER_WORKFLOW_ERROR_ON_EXECUTE; __ERROR$
>>> 2018/01/09 14:48:21 ERROR 
>>> I18N_OPENXPKI_SERVER_API_WORKFLOW_GET_WORKFLOW_INFO_NO_WORKFLOW_GIVEN; 
>>> __ARGS__ => HASH(0x724a2f0) [pid=17724|sid=D9nz]
>>> 
>>> After reading the error log several times I conclude that there seems to be 
>>> a key missing 
>>> (I18N_OPENXPKI_SERVER_API_OBJECT_GET_DATA_POOL_ENTRY_ENCRYPTION_KEY_UNAVAILABLE)
>>>  however I’m not able to figure out which one it is… Do you have any 
>>> suggestions for me?
>>> 
>>> Just as additional information the .pem files are in 
>>> /etc/openxpki/ssl/ca-one/ order and running openxpkiadm alias --realm 
>>> ca-one returns:
>>> 
>>> === functional token ===
>>> ca-one-signer (certsign):
>>>    Alias     : ca-one-signer-1
>>>    Identifier: eU3VSWoYdMwPAJZN23W6EcFRhlw
>>>    NotBefore : 2017-12-19 11:00:59
>>>    NotAfter  : 2018-12-19 11:00:59
>>> 
>>> ca-one-scep (scep):
>>>    Alias     : ca-one-scep-1
>>>    Identifier: wOTSHqJV558ALdTfPnNuZubjYFw
>>>    NotBefore : 2017-12-19 11:10:20
>>>    NotAfter  : 2018-12-19 11:10:20
>>> 
>>> ca-one-vault (datasafe):
>>>    Alias     : ca-one-vault-1
>>>    Identifier: V2qV3EsSaGiUUkIvQRmoZDk7Z48
>>>    NotBefore : 2017-12-19 11:09:29
>>>    NotAfter  : 2018-12-19 11:09:29
>>> 
>>> === root ca ===
>>> current root ca:
>>>    Alias     : root-1
>>>    Identifier: 7K3Go4IUtFb12i_ncTPlwmhuIyY
>>>    NotBefore : 2017-12-19 10:32:54
>>>    NotAfter  : 2106-02-07 06:28:15
>>> 
>>> 
>>> Kind regards,
>>> Markus
>>> 
>>> 
>>>> On 30. Dec 2017, at 21:35, Oliver Welter <m...@oliwel.de 
>>>> <mailto:m...@oliwel.de>> wrote:
>>>> 
>>>> Hi Markus,
>>>> 
>>>> there is two times "utf8" in message: "en_US.utf8.UTF-8" - check the 
>>>> settings in the webui.conf and the general debian settings for the 
>>>> locales, there seems to be something wrong.
>>>> 
>>>> Oliver
>>>> 
>>>> Am 30.12.2017 um 16:15 schrieb Markus Kastner via OpenXPKI-users:
>>>>> Dear Oliver,
>>>>> thank you for your very quick reply. I’ve just checked out your 
>>>>> suggestions but so far I wasn’t lucky… In order for you to maybe help me 
>>>>> further I’ve attached the log file data. From what I can gather the webui 
>>>>> still has a problem with the locals. Unfortunately I don’t know whats 
>>>>> going wrong here, as locale -a | grep en_US replies with en_US.utf8.
>>>>>  *
>>>>>    openxpkictl status
>>>>>      o
>>>>>        OpenXPKI Server is running and accepting requests.
>>>>>  * webui.log:
>>>>>      o
>>>>>        2017/12/25 18:17:46
>>>>>        I18N_OPENXPKI_I18N_SETLOCALE_LC_MESSAGES_FAILED; __LOCALE__ =>
>>>>>        en_US.utf8.UTF-8
>>>>>        2017/12/25 18:21:29
>>>>>        I18N_OPENXPKI_I18N_SETLOCALE_LC_MESSAGES_FAILED; __LOCALE__ =>
>>>>>        en_US.utf8.UTF-8
>>>>>        2017/12/25 18:21:33
>>>>>        I18N_OPENXPKI_I18N_SETLOCALE_LC_MESSAGES_FAILED; __LOCALE__ =>
>>>>>        en_US.utf8.UTF-8
>>>>>        2017/12/25 18:24:03
>>>>>        I18N_OPENXPKI_I18N_SETLOCALE_LC_MESSAGES_FAILED; __LOCALE__ =>
>>>>>        en_US.utf8.UTF-8
>>>>>        2017/12/25 18:24:05
>>>>>        I18N_OPENXPKI_I18N_SETLOCALE_LC_MESSAGES_FAILED; __LOCALE__ =>
>>>>>        en_US.utf8.UTF-8
>>>>>        2017/12/26 09:15:14
>>>>>        I18N_OPENXPKI_I18N_SETLOCALE_LC_MESSAGES_FAILED; __LOCALE__ =>
>>>>>        en_US.utf8.UTF-8
>>>>>        2017/12/26 09:15:15
>>>>>        I18N_OPENXPKI_I18N_SETLOCALE_LC_MESSAGES_FAILED; __LOCALE__ =>
>>>>>        en_US.utf8.UTF-8
>>>>>        2017/12/26 09:28:58
>>>>>        I18N_OPENXPKI_I18N_SETLOCALE_LC_MESSAGES_FAILED; __LOCALE__ =>
>>>>>        en_US.utf8.UTF-8
>>>>>        2017/12/26 09:29:00
>>>>>        I18N_OPENXPKI_I18N_SETLOCALE_LC_MESSAGES_FAILED; __LOCALE__ =>
>>>>>        en_US.utf8.UTF-8
>>>>>        2017/12/26 09:32:11
>>>>>        I18N_OPENXPKI_I18N_SETLOCALE_LC_MESSAGES_FAILED; __LOCALE__ =>
>>>>>        en_US.utf8.UTF-8
>>>>>        2017/12/26 09:32:13
>>>>>        I18N_OPENXPKI_I18N_SETLOCALE_LC_MESSAGES_FAILED; __LOCALE__ =>
>>>>>        en_US.utf8.UTF-8
>>>>>        2017/12/26 09:47:41
>>>>>        I18N_OPENXPKI_I18N_SETLOCALE_LC_MESSAGES_FAILED; __LOCALE__ =>
>>>>>        en_US.utf8.UTF-8
>>>>>        2017/12/26 09:47:43
>>>>>        I18N_OPENXPKI_I18N_SETLOCALE_LC_MESSAGES_FAILED; __LOCALE__ =>
>>>>>        en_US.utf8.UTF-8
>>>>>        2017/12/26 09:47:45
>>>>>        I18N_OPENXPKI_I18N_SETLOCALE_LC_MESSAGES_FAILED; __LOCALE__ =>
>>>>>        en_US.utf8.UTF-8
>>>>>        2017/12/26 09:47:49
>>>>>        I18N_OPENXPKI_I18N_SETLOCALE_LC_MESSAGES_FAILED; __LOCALE__ =>
>>>>>        en_US.utf8.UTF-8
>>>>>        2017/12/26 09:47:51
>>>>>        I18N_OPENXPKI_I18N_SETLOCALE_LC_MESSAGES_FAILED; __LOCALE__ =>
>>>>>        en_US.utf8.UTF-8
>>>>>        2017/12/26 09:48:28
>>>>>        I18N_OPENXPKI_I18N_SETLOCALE_LC_MESSAGES_FAILED; __LOCALE__ =>
>>>>>        en_US.utf8.UTF-8
>>>>>  * error.log (apache2)
>>>>>      o
>>>>>      o </p>
>>>>>      o [Sat Dec 30 14:49:33 2017] webui.fcgi:
>>>>>        I18N_OPENXPKI_I18N_SETLOCALE_LC_MESSAGES_FAILED; __LOCALE__ =>
>>>>>        en_US.utf8.UTF-8
>>>>>      o [Sat Dec 30 14:49:33.075061 2017] [fcgid:warn] [pid 16225]
>>>>>        (104)Connection reset by peer: [client xxx.xxx.xxx.22:1249]
>>>>>        mod_fcgid: error reading data from FastCGI server, referer:
>>>>> http://xxx.xxx.xxx.76/openxpki/
>>>>>      o [Sat Dec 30 14:49:33.075154 2017] [core:error] [pid 16225]
>>>>>        [client xxx.xxx.xxx.22:1249] End of script output before
>>>>>        headers: webui.fcgi, referer: http://xxx.xxx.xxx.76/openxpki/
>>>>>  * locale -a | grep en_US
>>>>>      o en_US
>>>>>      o en_US.iso885915
>>>>>      o en_US.utf8
>>>>> Kind regard,
>>>>> Markus
>>>>>> On 30. Dec 2017, at 17:44, Oliver Welter <m...@oliwel.de 
>>>>>> <mailto:m...@oliwel.de> <mailto:m...@oliwel.de>> wrote:
>>>>>> 
>>>>>> Oliver
>>>>> ------------------------------------------------------------------------------
>>>>>  
>>>>> Check out the vibrant tech community on one of the world's most
>>>>> engaging tech sites, Slashdot.org <http://Slashdot.org>! 
>>>>> http://sdm.link/slashdot
>>>>> _______________________________________________
>>>>> OpenXPKI-users mailing list
>>>>> OpenXPKI-users@lists.sourceforge.net 
>>>>> <mailto:OpenXPKI-users@lists.sourceforge.net>
>>>>> https://lists.sourceforge.net/lists/listinfo/openxpki-users
>>>> 
>>>> 
>>>> -- 
>>>> Protect your environment -  close windows and adopt a penguin!
>>>> 
>>>> ------------------------------------------------------------------------------
>>>>  
>>>> Check out the vibrant tech community on one of the world's most
>>>> engaging tech sites, Slashdot.org <http://Slashdot.org>! 
>>>> http://sdm.link/slashdot
>>>> _______________________________________________
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>>>> <mailto:OpenXPKI-users@lists.sourceforge.net>
>>>> https://lists.sourceforge.net/lists/listinfo/openxpki-users
>>> 
>>> 
>>> 
>>> ------------------------------------------------------------------------------
>>>  
>>> Check out the vibrant tech community on one of the world's most
>>> engaging tech sites, Slashdot.org! http://sdm.link/slashdot
>>> 
>>> 
>>> 
>>> _______________________________________________
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>>> 
>> ------------------------------------------------------------------------------
>> Check out the vibrant tech community on one of the world's most
>> engaging tech sites, Slashdot.org <http://slashdot.org/>! 
>> http://sdm.link/slashdot <http://sdm.link/slashdot>
>> _______________________________________________
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>> <https://lists.sourceforge.net/lists/listinfo/openxpki-users>
> 
> 
> -- 
> Protect your environment -  close windows and adopt a penguin!
> 
> ------------------------------------------------------------------------------
> Check out the vibrant tech community on one of the world's most
> engaging tech sites, Slashdot.org! 
> http://sdm.link/slashdot_______________________________________________
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