Agree we have too many protocols as is, and that's part of the problem... too 
much choice causes
confusion.  As the IETF has added protocols (and hence choices), confusion has 
increased.
The IETF hasn't sufficiently compensated enough by providing (enough) guidance 
to reduce that confusion.

-Dave (as chair of 2 groups that have had to deal with that confusion)

From: Saperia Jon [mailto:[email protected]]
Sent: Tuesday, November 5, 2013 11:56 AM
To: Dave Thaler
Cc: George, Wes; Benoit Claise; [email protected]
Subject: Re: [OPSAWG] OPS guidance to the non-OPS community

FWIW, the challenges in management are not related to protocols, we have too 
many as it is.  It is good for groups to have focus, and if this group has its 
focus on protocols, that is fine.  Another protocol will only make things more 
difficult for operational people and likely add cost to the products we buy.

/jon
On Nov 4, 2013, at 11:53 PM, Dave Thaler 
<[email protected]<mailto:[email protected]>> wrote:


As a WG chair, I would find "management" guidance extremely useful.
Outside of the OPS area, my WGs do protocols.  But of course people
want to do management, monitoring, logging, etc. of those protocols.

So we get proposals to do logging with IPFIX, Syslog, etc.
And we get proposals to do management with Netconf, SNMP, etc
(and if you extend "management" to include all types of configuration
that would include DHCP and Router Advertisements in that list too).
And we get RADIUS, etc proposals.

People in other WGs are experts on their own protocol, rather than
on the protocols for all the other aspects mentioned above, and
any guidance is not only appreciated, it is needed.

How should non-OPS WGs evaluate which ones they need, or do
we just arbitrarily adopt specific proposals just because no one proposed
alternatives?

Thanks Benoit for starting this discussion,
-Dave


-----Original Message-----
From: George, Wes [mailto:[email protected]<http://twcable.com>]
Sent: Sunday, November 3, 2013 2:57 PM
To: Benoit Claise; [email protected]<mailto:[email protected]>
Cc: Dave Thaler; Joel jaeggli ([email protected]<mailto:[email protected]>)
Subject: RE: [OPSAWG] OPS guidance to the non-OPS community

Benoit -

I think there's a more basic question. What is "ops" in this context and how
do we as the IETF or OPSArea expect to represent it to "non-ops"? What's
the desired outcome and audience - just to give those working within other
areas of the IETF better guidance on tools? That sounds more like the
operative word is "tools" or "management" not ops.

If you are instead referring to broader operational feedback outside of IETF,
that asks a second question - is IETF still the right venue for this? Do we have
the credibility and experience? There are other initiatives aimed at providing
feedback from operations (BCOP, the *NOG community, Deploy 360, etc)
that have better operator participation than IETF, so I'd be hesitant to
reinvent the wheel here.
If the main goal is to update guidance more consistently and frequently
based on what tools are in common use, you'd get better results from
surveying a much wider community periodically - e.g. publishing a survey on
*NOG lists, and using that to inform your results.

Your other fundamental question seems to be - how do we make IETF
recommendations, discussions of pros/cons for different tools and solutions,
etc more accessible for those who don't really fancy reading RFCs? Most of
your examples seem to indicate that we'd be better with some sort of
system that pulls the relevant info out of multiple RFCs and presents them in
one place based on the subject, rather than expecting people to find the
relevant document(s) and then follow a chain of document, updated
document, updated updated document, obsoleted section, erratum, etc to
synthesize the actual current recommendation from all of the pieces. It's a
real issue, but one much larger than OpsArea.

Wes George



-----Original Message-----
From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]<mailto:[email protected]>] On
Behalf Of Benoit Claise
Sent: Thursday, October 31, 2013 1:06 PM
To: [email protected]<mailto:[email protected]>
Cc: Dave Thaler
Subject: [OPSAWG] OPS guidance to the non-OPS community

Dear all,

During the OPSAWG/OPSAREA meeting, I will be addressing one issue that
is now on the top of my mind: OPS guidance to the non-OPS community.

Problem 1:
How do we share our OPS knowledge? How do we advice which OPS tools
(NETCONF, SNMP, AAA, ping, syslog, IPFIX, etc...) the community should
be using?

On regular basis, I have to provide these advice How can we share this
knowledge?
This is the perfect job for an OPS advisor, but one OPS advisor in all
WGs doesn't scale.

Problem 2:
What are the OPS recommendations for future developments?
It might appear as the same problem as 1, but the audience is different.
Here, we speak about new charters for example.


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Thank you
/jon

Jon Saperia
[email protected]<mailto:[email protected]>
Enterprise Architect
Harvard University Information Technology
Innovation & Architecture
(P) (617) 384-6683
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