> Having a more basic level of support, for no slaves, and no > assisted upgrades, or even pay per case price list might help you get > more paying customers. Start small then as they grow they will move up > the service level.
All good points. To be up-front, it isn't so much about having more support customers it is about ensuring we make an acceptable margin on the support agreement we do have. It is quite possible to acquire lots of customers and not make any money. _______________________________________________ Opsview-users mailing list [email protected] http://lists.opsview.org/listinfo/opsview-users
