On 10 Aug 2009, at 11:03, Andy Ashley wrote:

Rafael Luis Carneiro wrote:
You should be able to do that using hostgroups and duplicating the contacts if necessary. You could have a contact called 'User 1' and another 'User 1 - SMS'. User 1 wouldn't get SMS and will only receive notifications about non-critical stuff. User 1 - SMS, on the other hand, would be getting both email and SMS for critical systems.

Thanks for the suggestion, this might be a viable option if I wasnt using AD/LDAP for authentication. I cant realistically create two accounts in the directory for each person logging in though.

Developers, is this something that is likely to be addressed in future? (Escalations and granular SMS/email alerting on a host by host basis). Of course you cant just code every feature that is requested but this is a bit of a show stopper at the moment for our particular requirements.

It is on our roadmap, but not immediately (probably > 6 months). You can sponsor this feature if you want which pushes it up the list. It also means you get to help decide the design and ensures it will meet your needs.

I'm sure this must also be a requirement for many other people, or not?

This is a common request, for Opsview and for Nagios, but the general way around it is to have multiple contacts, as Rafael has suggested.

We're not sure whether to do it at the Opsview layer (have the concept of a user with multiple contact profiles), or do to something at the Nagios level (a contact has a more flexible list of contact objects with different filtering for these objects). Either way will require a lot of work.

Ton

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