Hello Partners,
*Messaging Analyst with MS Exchange Admin ExperienceFort Worth, Texas* *6-12 Months Contract - EAD GC, GC or USC* They are now looking for a Messaging Analyst to join their team. This is a fantastic opportunity for a Messaging Analyst with MS Exchange Admin experience and great customer service skills to take an exciting role with a leading global insurance company. Working within our client's Fort Worth office, you'll join a creative and dynamic work environment that will provide you with exceptional opportunities for growth. As a Messaging Analyst, you will be serve as a team resource, completing assigned projects within the requested SLAs. Having great customer service skills, you will also support Servers and Clients with Outlook. *Your other duties will include:* - Performing daily resolution of Level 2 and Level 3 end-user incident and request for service tickets accurately and within the stated SLA. - Completing changes to the Global Messaging infrastructure, utilizing the change management system accurately and within the change management guidelines. - Providing daily communication with the Global Messaging Operations management team and the end-user community. - Participating in Global Messaging related projects as requested. - Escalating potential project issues prior to project impact. - Working independently or in a team-oriented, collaborative environment with diverse individuals. - Using exemplary time-management skills; work within strict time-frames to meet or improve deadlines. - Seeking and resolving issues when dealing with assigned projects. - Maintaining flexible working style; change directions, as business needs change. - Processing restricted data with sensitivity to ensure that confidential data remains private. *To be considered for this role, you must have:* - A related Associate’s degree or 5 years of IT experience, including 2 years of Global Messaging support. - Knowledge of core messaging technologies, including Exchange, Lync and BlackBerry. As a Messaging Analyst, you should be able to communicate effectively, both verbally and written, with colleagues throughout the corporation. You are also required to listen to customers’ concerns to exceed their expectations. You must also be able to multitask and prioritize to meet required skills; exercise prudent time management. To apply for the role of Messaging Analyst, please apply via the button shown. Additional Keywords: Messaging Analyst, Senior Messaging Analyst, Sr. Messaging Analyst, Business Analyst, Senior Business Analyst, Sr. Business Analyst, Global Messaging, MS Exchange, Lync, Blackberry, Messaging Support, Customer Service, Outlook, Messaging Regards: Sam Williams - Recruiting Manager ITBrainiac Inc. Direct : 646-499-5264|| Fax : Fax 312.582.2699 116 Village Blvd, Suite 200 - Princeton, NJ 08540 swilli...@itbtalent.com || swilli...@itbrainiac.com www.itbrainiac.com -- You received this message because you are subscribed to the Google Groups "oraapps" group. To unsubscribe from this group and stop receiving emails from it, send an email to oraapps+unsubscr...@googlegroups.com. To post to this group, send email to oraapps@googlegroups.com. Visit this group at https://groups.google.com/group/oraapps. For more options, visit https://groups.google.com/d/optout.
