I agree with you, Rodd.
Ever since they force everybody to open the TAR in metalink, they should
expect a huge growth in the number of TAR submitted per day. Before they
introduce this function, in order to open a TAR, you probably have to wait
on the phone for at lease 30 minutes to open the TAR. Most people who
waited for over 30 minutes to open a TAR are the people with REAL ISSUE!
Now, you can just logon to the web and open the TAR. It can be done in
about 5 minutes (if the site is up and running!!). More people is going to
abuse the iTAR features. I can't believe that the Oracle folks never
thought about this before!!
Winnie
"Holman, Rodney" <[EMAIL PROTECTED]>@fatcity.com on 03/05/2001
12:55:34 PM
Please respond to [EMAIL PROTECTED]
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UNEXPECTED GROWTH?? How can they not expect growth when they force ALL
their TAR functions to be initiated via iTAR. As for acceptance of
Metalink, isn't that sort of like saying you can use Metalink for all your
support contacts or you can use Metalink. What choice did we have in
"accepting" this?
At least he was more descriptive of the problem and what was taking place
to
fix it.
Rodd
-----Original Message-----
... The site has experienced tremendous and unexpected growth in customer
acceptance of Metalink, especially after we introduced the iTAR
functionality.
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