Oracle Support will listen if we ask for enhancements, I don't know if we will get everything we ask for but I know they'll listen.
It was created to help make Support's life easier -- much easier to get the information they need in the form they need it than to depend on us to remember to do it. If we can make it a habit to use this, we should get TARs worked on a bit faster --- John Kanagaraj <[EMAIL PROTECTED]> wrote: > Hi all, > > I was looking at the recently released RDA (Remote Diagnostic Agent) > from > Oracle Support. Basically, this consists of a couple of scripts (one > little > script that sets up and one *large* script that actually does the > stuff) > that probes a lot of details (both OS and database) and writes this > out as > both Text and Html files. These can then be uploaded to Oracle > Support for > analysis in support of an iTAR. > > > tar tvf rda.tar > -rw-r--r-- abardeen/dba 94 2001-08-22 02:48 false.gif > -rw-r--r-- abardeen/dba 5841 2001-12-11 13:29 instructions.html > -rwxr--r-- abardeen/dba 179187 2001-12-10 06:49 rda.sh <--- Big > script > -rwxr-xr-- abardeen/dba 11407 2001-11-13 09:58 setup.sh <--- Small > script > -rw-r--r-- abardeen/dba 2575 2001-12-07 09:27 setup.txt.orig > -rw-r--r-- abardeen/dba 91 2001-08-22 02:48 true.gif > > If you haven't caught it by now, it seems that our very own Anita > Bardeen > packaged it as can be seen from the 'tar' listing above. Originally, > this > seems to have come out of that very excellent group - the Centre Of > Excellence... It is even intelligent enough to recognize APPS > Databases, > although it does seem to lack features to skip Web based probes > during > setup. > > Now to the Questions: Anyone been asked to run this yet? Any comments > from > the Gurus? Will Oracle Support listen to us if we request > enhancements? > > Thanks, > John Kanagaraj > Oracle Applications DBA > DBSoft Inc > (W): 408-970-7002 > > Wanna know the reason for the season? Click on > 'http://www.needhim.org' > > ** The opinions and statements above are entirely my own and not > those of my employer or clients ** > > -- > Please see the official ORACLE-L FAQ: http://www.orafaq.com > -- > Author: John Kanagaraj > INET: [EMAIL PROTECTED] > > Fat City Network Services -- (858) 538-5051 FAX: (858) 538-5051 > San Diego, California -- Public Internet access / Mailing > Lists > -------------------------------------------------------------------- > To REMOVE yourself from this mailing list, send an E-Mail message > to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in > the message BODY, include a line containing: UNSUB ORACLE-L > (or the name of mailing list you want to be removed from). You may > also send the HELP command for other information (like subscribing). __________________________________________________ Do You Yahoo!? Check out Yahoo! Shopping and Yahoo! Auctions for all of your unique holiday gifts! Buy at http://shopping.yahoo.com or bid at http://auctions.yahoo.com -- Please see the official ORACLE-L FAQ: http://www.orafaq.com -- Author: Rachel Carmichael INET: [EMAIL PROTECTED] Fat City Network Services -- (858) 538-5051 FAX: (858) 538-5051 San Diego, California -- Public Internet access / Mailing Lists -------------------------------------------------------------------- To REMOVE yourself from this mailing list, send an E-Mail message to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in the message BODY, include a line containing: UNSUB ORACLE-L (or the name of mailing list you want to be removed from). You may also send the HELP command for other information (like subscribing).
