David Don't use delete use a update to mark the row deleted. This has the advantaged that it is possible to track what happened to a ticket (call it journal or history)
Nguyen, David M wrote: >I develope a ticket database for people to open, close, re-open ticket to >update using oracle database. My question is how do I use SQL command to >let people re-open a close ticket for updates? When someone close a ticket, >delete command is executed and data is gone. Please advise. > >Thanks, >David > -- /regards Peter Gram Mobil : +45 2527 7107 Fax : +45 4466 8856 Miracle A/S Kratvej 2 2760 M�l�v http://miracleas.dk -- Please see the official ORACLE-L FAQ: http://www.orafaq.com -- Author: Peter Gram INET: [EMAIL PROTECTED] Fat City Network Services -- (858) 538-5051 FAX: (858) 538-5051 San Diego, California -- Public Internet access / Mailing Lists -------------------------------------------------------------------- To REMOVE yourself from this mailing list, send an E-Mail message to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in the message BODY, include a line containing: UNSUB ORACLE-L (or the name of mailing list you want to be removed from). You may also send the HELP command for other information (like subscribing).
