Hello partner,


 Please respond to [EMAIL PROTECTED]



*Position : call center engineer - 2 openings*

*Location: Richmond, VA*

*Length of Job:  3 MONTHS*

*Rate:   please submit required rate.*

*
**Ad-Hoc Position - This position requires an understanding of call center
operations and experienced contact centers use of technology. Knowledge of
complex call routing and screen pop technology is also important. The
successful candidate will work closely with business leaders, IT staff and
management in responding to call center technology issues as well as
participation in strategic planning and project work. This position requires
the continued support of existing applications used today as well as
participation in the definition and building of a new Genesys/Avaya routing
applications. Other specific skills and areas of expertise are:
-Aspect ACD (3 years)
-Cisco ICM Inbound routing design and scripting (2 yrs)
**SKILLS:  **Cisco IDS Specialist, Brio Portal Version 7.0, Brio SQR Server
ver. 6.2, Crystal Report 9***

-- 
Please send the updated resume of the consultant along with the rate,
location and contact information. Please make sure the Consultant's skills
match the requirement. After reviewing the resume I will contact you if I
need more information.

Thanks & Regards ,

Anand Bandarupally
Magnus International Group,
226 Green Valley Road, Exton, PA - 19341
Direct: 610 616 4254 :Fax : 610 450 4658
[EMAIL PROTECTED] : www.magnusinfo.com : www.magnus-inc.com

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