Hi

Hope you are doing well

I am Steven, working as a recruiter with Infotree Service Inc.

I am currently working on “*Avaya Software/Telephony Administrator*”
position with *State of MI.*

I will appreciate your response at the earliest, as the managers tend to
move fast!

 *NOTE  :** SEND RESUMES WITH THESE DETAILS , Profiles with all mandatory
details would be processed with TOP Priority*





*Name (First & Last)*



*Contact No.*



*Email ID *



*Current Location*



*Willing to Relocate if need*



*Work Visa Status*, *Expiry Date*



*Availability * How soon can you join?*



*Reason for change*





*Are you fine with drug and background check?*





*Skype ID*





*Last 4 Digit SSN No.*



*DOB(Day, Month)*



*Higher Education, Year of Completion *



*2 References of Manager/ Team Lead with contact number, email id, project
name*







*Job Title*



*Avaya Software/Telephony Administrator*

*Project Location*

*Lansing, MI 48933*

*Duration*

*11 months /Contract*











*Skill*

*Experience Required*

*Experience you have?*

Avaya System administration (Moves, Adds, Changes) experience

1 year



Avaya Call Management System (Contact Center reporting) administration
system experience

1 year



Cisco Unity Voicemail Experience

1 year



Octel Voicemail Administration Experience

1 year



Remedy Ticketing System Experience

1 year







*Position Description*

This position administers the controlling software for both telephone PBX
(Avaya Call Management System and Definity G3 System) and voicemail (Cisco
Unity) systems serving 20K+ State employees. This includes the Avaya switch
software that defines service options (e.g. number of lines, long distance
calling privileges, characteristics of call centers, voicemail options,
etc.)



*Skills Required*

Knowledge of telecommunications technology. Above average verbal and
writing skills, poise, tact, diplomacy, self-confidence, ability to
interpret and apply technical instructions and guidelines to job
performance; extreme attention to details is essential.



*Experience Required*

Knowledge of telecommunications technology. Above average verbal and
writing skills, poise, tact, diplomacy, self-confidence, ability to
interpret and apply technical instructions and guidelines to job
performance; extreme attention to details is essential.



*Experience Preferred*

Avaya Call Center administrative support and same as above within an
organization that was migrating users from an Avaya system to Cisco IP
telephony.



*Education Required*

Bachelor’s degree, or equivalent combination of experience and
education.





*Thanks & Regards,*

Steven - Associate Technical Recruiter

Phone (Direct): 734-446-6886

Email: ste...@infotreeservice.com <st...@infotreeservice.com> | Website:
www.infotreeservice.com

LinkedIn:  https://www.linkedin.com/pub/steven-fernandez/104/956/240

Hangout: steven.usrecruiter | Yahoo: steven.usrecruiter

Mailing Address: 1176 S. Main St. Plymouth MI 48170

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