A new Job, ID: 214470 <http://www.ejobsville.com/display-job/214470> was added at eJobsVille.com - For the Best Tech Jobs in Town <http://www.ejobsville.com>
Title: ITSM Service Management Consultant posted on 2014-07-28 21:36:16 Job Description:Hello Partner, Greetings from EApps Tech LLC…!!! My name is *Vikram Reddy* we have a job opportunity for you as a one of our client based at*. * Please find the job description below, if you are available and interested, please send us your word copy of your resume with following details to [email protected] Or please call me on *919-341-8899 *to discuss more about this position. *Job Title:ITSM Service Management Consultant* *Location:Louisville, KY* *Duration:3 Months+. * *Start date:ASAP.* *Job Description: * *Description:* *Job Description* *Profile: * · Having an overall experience of 10+ years in the IT industry out of which at least 3 Years are in the area of IT Service Management consulting and ITIL process and tool Implementation * Responsibilities:* · Independently managed full ITIL lifecycle implementation projects · Handing projects for As-Is assessment, gap analysis and identifying the improvement opportunities for the ITIL processes. · Presenting the Gap Analysis based on the assessment and advising customers. · Development of Service Management roadmap for customers and helping in the implementation of the initiatives. · ITSM Process definition and deployment support including creation of process documentation. · ITSM Tool assessment, recommendation and integration with processes for customers as well as internal tools. · Good exposure to ITSM tools such as HPSM, Service-Now and BMC, including tool administration, support and configuration implementation experience. · Should have worked on at-least one ITSM tool implementation project end-to-end. · Conducting internal reviews and process assessment for compliance checks. · Participate in the internal process and compliance initiatives. · Creating training materials, conducting sessions around ITIL for set of internal users & using innovative techniques for education & awareness*.**Core Skills:*· ITIL Assessment and Management · ITIL Process design & implementation · ITSM Tool assessment, implementation · ITSM Tool platform support and administration *Professional Certifications:* · ITIL V3 Foundation (required) · ITIL V3 Intermediate in any one of SO, SD, ST (required) · Any ITSM Tool Admin Certification (desired) · ITIL V3 Expert(desired) *Technical Skills* *ITSM Tools:* · Working knowledge of tools such as HP Service Manager, Service Now, Cherwell CSM, BMC Remedy & CA Service Desk. · Expertise with MS Excel for reporting, tool creation and scripting. *Click here to view full job description and apply <http://www.ejobsville.com/display-job/214470> (Registration not mandatory to apply for this job)* ------------------------------ Best regards, eJobsVille.com - For The Best Tech Jobs In Town -- You received this message because you are subscribed to the Google Groups "Oracle-Projects" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/oracle-projects. For more options, visit https://groups.google.com/d/optout.
