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*Client already hired 2 resources and there is one more position open.* *Title: Genesys ARCHITECT / PM / SME * *Duration:6 – 18 months contract* *Location: Tampa FL* *Required:* *Genesys Routing development** Genesys Reporting* *IMMEDIATE NEED* *Excellent Communication Skills* - Provide proactive architecture review and analysis. - Responsible for the design, development, coding, testing, debugging, documentation of programming applications, and CTI system integration to satisfy business requirements following defined project life cycle and testing methodology. - Works closely with client management to identify and specify complex business requirements and processes. - Researches and evaluates alternative solutions and makes recommendations. - Provide Computer Telephony Infrastructure design and support (exiting and new). - Provides 24 hour daily production and technical support to the Enterprise-wide telephony environment. - Be responsible for the availability and configuration of the Genesys production, development and QA environment. - Plan, coordinate and conduct cross-functional system testing. - Lead in technical design sessions and provide subject matter expertise as it relates to the Genesys product suites (Framework/CTI, Management, Routing, and Reporting) Satya Dowluri *** **Sure IT Solutions Inc.*** *Tel: (602)-490-0074 Fax: (866) 322-0121* *Email: **[email protected]* <[email protected]>* | ** [email protected]* <[email protected]>** *YIM: satya.sureit | Gtalk: **[email protected]*<[email protected]> ** *http:/www.sureitinc.com* *P* Please do not print this email unless it is absolutely necessary. Spread environmental awareness.--
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