Duration: 27+ months

Job Duties/Responsibilities may include, but are not limited to:

   - Providing client-facing support for security solutions, including
   Symantec Endpoint Protection (SEP).
   - Leading the issue resolution process in collaboration with globally
   dispersed Client’s IT support teams and business partners
   - Sharing functional knowledge of IT solutions with business partners to
   support their operational performance
   - Collecting and document functional requirements for new projects or
   system enhancements
   - Leading IT implementation projects in collaboration with globally
   dispersed Client’s IT support teams and business partners
   - Planning and execute and/or coordinate the execution of product and
   integrated testing procedures
   - Creating and maintaining support processes including related system
   documentation

Required Qualifications:

   - Experience with Antivirus Software (SEP) or other Antivirus Security
   products/processes**
   - Team player **
   - Exceptional analytical and problem solving skills **
   - Excellent oral communication and interpersonal skills **
   - Very good written communication and documentation skills **
   - Strong customer and process orientation **
   - Good planning and organizing skills **
   - Experience supporting Antivirus Administration toolsets **

Desired Qualifications:

   - IT security knowledge or certifications
   - Experience working on large-scale global projects**




� ? c a  pe � _ mal style='color:#003366;text-align:justify;mso-list:l3
level1 lfo4; tab-stops:list .5in'>Bachelor's degree in computer science or
equivalent training required.
5-6 years experience required.

-- 
*Thanks & Regards*
*Raman M*
*REASONSOURCETECH.*

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