There is at least one point in that article where the author appears to
be talking from a place located some distance South of his mouth:
"I suspect that the issue of platform fidelity is of very little
significance to non-programmers."
This is probably because the author hasn't been involved in usability
testing his applications (a *very* common non-event in the world of
development which, hand-in-hand with the insistence to use Waterfall
development methods goes some way to explain the ~70% failure rate in IT
projects.) The key word here is "suspect" and that is all one can do
without testing. (Granted, some people get very good at suspecting and
can suspect many things, sometimes even having multiple suspicions at
the same time *and* chew gum!) Even if he hasn't carried out usability
tests, there's a wealth of knowledge from a field known as
Human-Computer Interaction from where we get such crazy concepts as
actually asking users and listening to their feedback (not dismissing
such feedback as the author is doing), and the importance of both OS
style, expectations and consistency and application style, expectations
and consistency.
Aral
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