http://www.fas.org/reallyready/analysis.html

 

The Department of Homeland Security released its citizen preparedness
website, Ready.gov <http://www.ready.gov> , in February 2003 and completed a
large-scale update in July 2006. The Federation of <http://www.fas.org>
American Scientists compared the new site to an archive of the previous
version and carefully evaluated the content for accuracy, completeness,
comprehensibility, and applicability. 

This analysis exposes numerous inadequacies in Ready.gov. The Federation of
American Scientists recommends that the information on Ready.gov be updated
as soon as possible with the assistance of scientific, military, and
emergency response experts.

The following is an overview of the analysis. 
Download <http://www.fas.org/reallyready/Templates/pdf/full_analysis.pdf>
the full analysis. (pdf
<http://www.fas.org/reallyready/Templates/pdf/full_analysis.pdf>  PDF,
4.5MB) (.doc
<http://www.fas.org/reallyready/Templates/pdf/full_analysis.doc> , 5.8MB) 

 

We found incorrect information throughout the site in addition to several
other common problems, including: 

*       Generic advice
<http://www.fas.org/reallyready/analysis.html#generic>  
*       Unnecessarily <http://www.fas.org/reallyready/analysis.html#lengthy>
lengthy descriptions 
*       Repetitive <http://www.fas.org/reallyready/analysis.html#repetitive>
details 

These problems were identified on many pages, particularly:

*       Disabled and <http://www.fas.org/reallyready/analysis.html#disabled>
Special Needs 
*       Biological <http://www.fas.org/reallyready/analysis.html#biological>
Threat 
*       Chemical <http://www.fas.org/reallyready/analysis.html#chemical>
Threat 
*       Influenza <http://www.fas.org/reallyready/analysis.html#pandemic>
Pandemic 
*       Nuclear Threat
<http://www.fas.org/reallyready/analysis.html#nuclear>  
*       Radiation <http://www.fas.org/reallyready/analysis.html#radiation>
Threat 

These issues were still present after the July 2006 update of Ready.gov,
although valuable information was added including: 

*       Information for seniors and pet owners 
*       More state and local information 
*       Summaries of information for twelve natural disasters 
*       Changes to color and layout, making the site significantly easier to
navigate 


Generic Advice


*       Many recommendations provided by the Ready campaign guidelines are
not applicable to specific scenarios. 

For example:

 <http://www.ready.gov/america/makeaplan/stayingput.html> Example of generic
advice

from Ready.gov: <http://www.ready.gov/america/makeaplan/stayingput.html>
Deciding to Stay or Go [D
<http://www.fas.org/reallyready/descriptions.html#generic> ]

*       These instructions are useful but do not tell you when creating a
barrier between yourself and contaminated air would be the best decision:
"sheltering in place" is not effective for nuclear or indoor chemical
attacks.  


Unnecessarily Lengthy Descriptions


*       Unnecessarily lengthy descriptions make informed decision making
difficult. 
*       Many pages could be greatly condensed, for example: 

 <http://www.ready.gov/america/getakit/cleanair.html> Screenshot from
Ready.gov showing lengthy descriptionfrom Ready.gov: Clean Air
<http://www.ready.gov/america/getakit/cleanair.html>
<http://www.ready.gov/america/getakit/cleanair.html>
<http://www.ready.gov/america/makeaplan/stayingput.html> [D
<http://www.fas.org/reallyready/descriptions.html#lengthy> ]

After one or two lines, it becomes difficult to focus on and remember the
information, especially when reading it from a computer screen.  Below is
the same information, modified for the internet:

*       Snugly cover your nose and mouth with a face mask, available in any
hardware store (an N95 rating is best) 
*       Make the best fit possible for both children and adults to ensure
that air comes through the mask or cloth and not around it 
*       It is also important to protect your eyes and cuts in your skin 
*       You may need to improvise with anything that fits your face snugly,
such as dense-weave cotton material 
*       Something over your nose and mouth in an emergency is better than
nothing 

This format is easier to skim and easier to remember. 


Repetitive Details


*       Multiple pages contain the same information verbatim, making it
hard to determine where and in what order to look. 

For example:

Screenshots showing repetitive information on Ready.govfromReady.gov:
<http://www.ready.gov/business/plan/emerplanning.html>  Emergency Planning
for Employees and Ready.gov:
<http://www.ready.gov/business/talk/involvecoworkers.html>  Involve
Co-Workers [D <http://www.fas.org/reallyready/descriptions.html#repetitive>
]


Disabled and Special Needs


"If planning does not embrace the value that everyone should survive, they
will not." - National
<http://www.ncd.gov/newsroom/publications/2005/saving_lives.htm>  Council on
Disability 


see <http://www.fas.org/reallyready/archive/disabled_archive.html>  archived
Ready.gov "Disabled and Special Needs" page 

There are only twenty-one lines of  generic information describing how to
prepare for an emergency if you are disabled.  

*       Questions like these are not answered: 

*       How do you plan to evacuate a multi-story building in an emergency
if you have a mobility disability? 
*        How will you know to evacuate a building if you are unable to hear
an alarm? 

*       The same amount of information available for preparing your pet for
an emergency is available for preparing yourself and your family if you have
a disability: 

screenshots from Ready.gov showing how there is equivalent information for
people with disabilities and petsfrom Ready.gov: Disabled
<http://www.ready.gov/america/getakit/disabled.html>  and Special Needs and
Ready.gov: Pet Items <http://www.ready.gov/america/getakit/pets.html>  [D
<http://www.fas.org/reallyready/descriptions.html#disabled> ]

*       Specific information and instructions catered to special needs,
including how to create a support network to help in an emergency or what
special considerations to make when developing evacuation plans, is
necessary for adequate preparation.  
*       The Department of Homeland Security has made invalid claims that
this kind of detailed information is accessible.  

*       In 2004 and 2006, DHS announced that Ready.gov had new and updated
information for individuals with disabilities 
*       This is a misleading claim: a comparison of a 2003 archive of
Ready.gov and the new page indicates that the only updated information
related to individuals with disabilities is a single link at the bottom of
the page 

*       It is important to ensure that equivalent information is available
for individuals with disabilities since 19.3% of the American population
over 5 has a disability. 


Biological Threat


see archived <http://www.fas.org/reallyready/archive/bio_archive.html>
Ready.gov "Biological Threat" page 

*       The first three paragraphs in Biological
<http://www.fas.org/reallyready/archive/bio_archive.html>  Threat are
lengthy and could easily be condensed to two or three bullet points. 
*       There is obvious advice, such as "if a
<http://www.fas.org/reallyready/archive/bio_archive.html#sick>  family
member becomes sick, it is important to be suspicious" or "use
<http://www.fas.org/reallyready/archive/bio_archive2.html#common_sense>
common sense to determine if there is immediate danger." 
*       An entire page devoted to symptoms
<http://www.fas.org/reallyready/archive/bio_archive4.html>  and hygiene
warns, "If a family member develops any of the symptoms below, keep them
separated from others if possible." 

*       The symptoms include headache, sore throat, cough, and other
indicators of the common cold. 
*       This could cause more anxiety than providing information. 


Chemical Threat


see archived <http://www.fas.org/reallyready/archive/chem_archive.html>
Ready.gov "Chemical Threat" page 

*       The following
<http://www.fas.org/reallyready/archive/chem_archive.html#shelter>  advice
is incorrect: "If you can't get out of the building [under chemical attack]
or find clean air without passing through the area where you see signs of a
chemical attack, it may be better to move as far away as possible and
'shelter-in-place.'" 

*       This response is appropriate for outdoor chemical attacks, but not
for chemical attacks inside. Sealing a room and "sheltering-in-place" could
trap you with poisonous chemicals. 

*       Other
<http://www.fas.org/reallyready/archive/chem_archive.html#sick>  advice in
this section is misleading, such as "many sick or dead birds, fish or small
animals are also cause for suspicion," which could cause needless alarm
since it is not uncommon to see a dead animal.  
*       The page also instructs
<http://www.fas.org/reallyready/archive/chem_archive.html#sick> : "quickly
try to define the impacted area or where the chemical is coming from, if
possible." This is confusing advice that undermines the urgency in
responding to a chemical attack. 

*       It is not essential to "define the impacted area" when the most
important thing is to find clean air as quickly as possible, which Ready.gov
does effectively emphasize. 

*       This
<http://www.fas.org/reallyready/archive/chem_archive.html#get_out>  advice
is both confusing and inaccurate: "If you are outside, quickly decide what
is the fastest way to find clean air. Consider if you can get out of the
area or if you should go inside the closest building and
'shelter-in-place.'" 

*       Attempting to get away from a chemical cloud could take you into
harm's way, since it may be impossible to determine the direction the cloud
is moving. 


Influenza Pandemic


see <http://www.fas.org/reallyready/archive/pandemic_archive.html>  archived
Ready.gov "Influenza Pandemic" page 

*       There should be specific details about how to respond, including
answers to questions like: "Should you expect to stay at home?," "Should you
go out and purchase masks?," and "Is a vaccine available?". 
*       Phrases
<http://www.fas.org/reallyready/archive/pandemic_archive.html#govt>  like
"the federal government, states, communities, and industry are taking steps
to prepare for and respond to an influenza pandemic" do not describe a
pandemic flu and how an individual or business can act to prepare for it. 


Nuclear Threat


see archived <http://www.fas.org/reallyready/archive/nuclear_archive.html>
Ready.gov "Nuclear Threat" page 

*       Ready.gov instructs
<http://www.fas.org/reallyready/archive/nuclear_archive.html#take_cover>
concerned citizens to "Take cover immediately, as far below ground as
possible, though any shield or shelter will help protect you from the
immediate effects of the blast and the pressure wave" 

*       An individual likely won't have sufficient time to do this. 

*       This page undermines the urgency of the situation and leaves
<http://www.fas.org/reallyready/archive/nuclear_archive.html#shelter>  it to
an individual to 'consider if you can get out of the area; or if it would be
better to go inside a building and follow your plan to "shelter-in-place.'" 
*       The visual
<http://www.fas.org/reallyready/Templates/pdf/nuclear.pdf>  guide for
nuclear attacks understates the effects of a nuclear bomb, which would have
a radius of destruction of at least a mile.  A graphic, shown below, depicts
"you are here" next to a nuclear blast, and recommends running around the
corner.  

 <http://www.ready.gov/america/beinformed/nuclear.html> Nuclear escape
graphic- go around the corner if there is a blast

from Ready.gov: Nuclear
<http://www.ready.gov/america/beinformed/nuclear.html>  Threat
<http://www.ready.gov/america/getakit/pets.html> 

*       The first
<http://www.fas.org/reallyready/archive/nuclear_archive.html#first>  piece
of advice given in the Ready.gov guidelines instructs "quickly assess the
situation," which could be replaced by a more useful recommendation, since
an individual who sees a mile or more of their downtown disappear will
automatically assess their surroundings. 


Radiation Threat


see <http://www.fas.org/reallyready/archive/radiation_archive.html>
archived Ready.gov "Radiation Threat" page 

*       Ready.gov recommends
<http://www.fas.org/reallyready/archive/radiation_archive.html#inside> , "If
you are already inside check to see if your building has been damaged. If
your building is stable, stay where you are." 
*       Later
<http://www.fas.org/reallyready/archive/radiation_archive.html#shielding>
on the same page, Ready.gov instructs citizens to "think about shielding,
distance, and time," where the farther away from the blast you are, the
lower your exposure.  
*       This advice is contradictory and based on emergency response for
laboratories handling radioactive materials. In an attack situation, the
most important thing to do is avoid radioactive dust. 

 



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