The Department of Homeland Security has repeatedly warned that malls are
potentially attractive targets for terrorists, although officials say there
is no credible intelligence of imminent plots.

http://www.amny.com:80/news/nationworld/nation/ny-usmall0214,0,4115304.story
?coll=am-politics-headlines


Malls emerge as another front in terror war


BY CAROL EISENBERG

 


The mall security guard scrutinizes the black backpack lying by the garbage
bin. Should he open it? Ignore it? Call police?

In a world increasingly vulnerable to terrorism and random acts of violence
like the rampage in a Salt Lake City mall Monday, security experts say that
low-paid private security worker may be the front line of protection in one
of the nation's most heavily trafficked places. And they question the
adequacy of his training -- or of the malls' security measures -- to detect
or deter an attack.

"For suburban America, the mall is the gathering place," said Mitchell Moss
of New York University's Center for Catastrophe Preparedness and Response.
"It's much more than just a place to shop. It's where huge numbers of people
gather to go to the movies, eat and socialize -- therefore, making it a
potential terror target."

Roosevelt Field, the state's largest mall, may draw as many as 100,000
people a day at holiday peak -- one reason Nassau police conducted a
training exercise there a year after 9/11, based on the scenario of a plane
crashing into the mall's food court.

The Department of Homeland Security has repeatedly warned that malls are
potentially attractive targets for terrorists, although officials say there
is no credible intelligence of imminent plots.

It cites al-Qaida training manuals that identify "places of amusement" and
"vital economic centers" as targets and a pattern of such attacks worldwide.
A Rand Corp. survey documented over 60 attacks since 1998 on shopping
centers in places as diverse as Russia, Turkey and Israel.

This country has seen only lone-wolf attacks -- one of the bloodiest Monday
night when an 18-year-old Bosnian refugee opened fire on shoppers in a Salt
Lake City mall, killing five and wounding four before being gunned down by
an off-duty police officer. Police are still investigating his motive.

But such cases underscore how potentially vulnerable the nation's malls and
shopping centers are to acts of violence, according to a recent Justice
Department report, which found that while many malls have tightened security
since September 2001, much more could be done. The report cited inadequate
training for low-paid, high-turnover security workers, as well as
insufficient drilling and coordination between mall security and first
responders.

"Turnover in private security is huge," said author Robert Davis, citing
rates as high as 100 percent in some places. "So even if you have a good
program and people are trained in it, chances are that at any given moment,
half your staff won't know what the plan is."

But that assessment is disputed by the company that provides security to
some of the area's biggest malls, all of which declined to participate in
the survey, citing concerns about how the information might be used.

"The large developers -- the Roosevelt Fields, the Smith Haven Malls -- are
far ahead in terms of quality of personnel and caliber of training," said
Jon Lusher, senior vice president of IPC International Corp. of Illinois.

"Nine-eleven was a wake-up call," said Lusher, whose company provides
security for 400 malls, including Roosevelt Field, The Source, Walt Whitman
and Smith Haven malls"There have been many, many changes, both in training
and in our liaison with law enforcement and the sharing of information."

Nonetheless, he acknowledged that malls balance the risk of terror against
the costs of added security, and the economic imperative to be welcoming to
shoppers.

He doubted, for instance, that most Americans would be willing to go through
a metal detector and a bag search before entering a mall, as Israel shoppers
do -- one of the few things that would have stopped the Salt Lake City
shooter.

"Clearly, there are business decisions made, in terms of how realistic it is
that a certain shopping center is going to be attacked," he said.

How big is the threat? And how much security are Americans willing to put up
with?

While some prophecies potentially apocalyptic scenarios -- former National
Security Adviser Richard Clarke predicted multiple attacks on malls and
amusement parks in an article in The Atlantic two years ago -- others are
frankly skeptical.

"Despite the ease of killing Americans in shopping malls and schools, it
hasn't happened," said political scientist Ian Lustick, author of "Trapped
in the War on Terror."

"The effort to master the unlimited catastrophes we can imagine by
mobilizing scarce resources will drain our economy, divert and distort
military, intelligence, and law enforcement resources, undermine faith in
our institutions, and fundamentally disturb our way of life," Lustick said.

U.S. Homeland Security spokesman William Knocke said that the government has
advised local officials to be vigilant, although "there is no credible
intelligence to suggest any imminent threat."

Most mall owners, including the Simon Property Group, which owns several
Long Island malls, refuse to talk publicly about risk assessments. But
police, security contractors and trade groups say that since 9/11, local
malls have expanded closed-circuit television systems, redesigned entrances
to block car bombers, and bolstered training for private security.

Members of the International Council of Shopping Centers -- including Simon
-- spent $1.8 million to develop a terror prevention course that they expect
to put 20,000 security workers through by spring, said spokesman Malachy
Kavanagh.

Designed by the Homeland Security Institute at George Washington University,
the 14-hour course includes video simulations of security guards confronting
scenarios such as an abandoned backpack.

Guards are drilled to move shoppers away and to notify police -- and to
avoid opening the pack or using a walkie-talkie close by because of the
chance of setting off hidden explosives.

"The idea is not to turn security workers into G.I. Joes," said Paul
Maniscalco at the Homeland Security Institute. "We're starting with the
baseline education that the Department of Homeland Security has established
for first responders, and customizing it to the shopping center
environment."

What can they do about a man brandishing a shotgun?

Even Maniscalco acknowledged there are no good options, especially for
mostly unarmed private guards.

"As soon as they see someone who's a hostile actor, they're trained to make
immediate notification to law enforcement, and then to get people out of the
facility as quickly as possible," he said.

But while no one disagrees that more rigorous anti-terror training is
needed, some say that training alone is insufficient.

"By not providing a living wage, mall security will continue to be
compromised by high turnover and inexperienced officers," said Local 32BJ
Spokesman Matt Nerzig, who said that median pay for security workers in the
metropolitan area is $11.56 an hour.

Lusher declined to say how much his company pays its guards. But he
acknowledged that turnover -- between 30 and 40 percent nationally atIPC --
"makes training more difficult, more time-consuming and more costly. That's
exactly the reason you do more."

IPC's guards undergo a mandatory 48-hour training, plus two additional hours
every month, he said.

Local police stress that beyond private guards, Long Island's malls have an
active police presence, both in uniform and plain clothes. Roosevelt Field,
for instance, has a police substation in the mall. And both Nassau and
Suffolk also have instituted systems to share information back and forth
with area retailers.

They also plan to do more simulations like the one at Roosevelt Field four
years ago.

"Could we increase training and make things better still?" asked Nassau
Police Insp. Matthew Simeone. "Yes, I think we could. Do we need to go the
route of the invasive security checks done in Israel? I don't think we're at
that point.

"Of course, events here and around the world may change that, in which case,
attitudes are likely to change." 

 



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