Dear Brendan

Thank you so much for this.  I am off this afternoon to a first planning
meeting for a medical gathering of 200-300 using Open Space for one morning
to set the agenda for better health care across a region.  This will be my
third one with them and I remember so well the initial questions about
setting the agenda, making sure the outcomes were right, and dealing with
protests.  Today I am sure I will have some challenging questions from new
organisers, but we have proved that if we get out of the way, Open Space
and "life" weave their magic.

Cheers

Chris

[email protected]

Chris Grady FRSA
Chris Grady.Org

Gothic House, High Road, Great Finborough, Suffolk IP14 3AQ
Tel: +44 1449 771007,  Mob: +44 7713 643971
[email protected]

www.chrisgrady.org
Associates: Kath Burlinson <http://www.kathburlinson.co.uk/>, Tom
Atkins<http://www.tomatkins.co.uk/>
, Rajni Shah <http://www.rajnishah.com/>, Keum Rolling, Drew Davies and
Kate Reed (New York)
*CGO - Making Connections*

*Current Projects/Contracts*:
Lecturer - MA Arts Management Anglia Ruskin University
Advisor - Kolomna Pastila (Russia), DxL Creations (Japan), Dama Arts (Kuala
Lumpa)
Associate - Wonderbird Ltd / Consultancy
In development - StoryMusic2020 <http://www.chrisgrady.org/storymusic2020> and
StoryMusic London 2014
"*If a nation loses its storytellers, it loses its childhood.*" --Peter
Handke
Book in development - "Coffee or Peppermint Tea" stimulating or soothing
creative career journeys

*Dates for your consideration:*
*CGO Surgery* one-on-one for creative artists: *Feb **8th* & *Mar 6th *
London, *Mar 22nd* Manchester
*The Art of Being Heard* for business personal development: *Jan 28th, Feb
11th* Ipswich
For more information future dates and conference/meeting facilitation
using *Open Space Technology* go to www.chri <http://www.chrisgrady.org/>
sgrady.org <http://www.chrisgrady.org/>
CGO Surgeries are kindly supported by Arts Council England through Grant
for the Arts


On Thu, Jan 30, 2014 at 9:14 AM, Suzanne Daigle <[email protected]> wrote:

> Dear Brendan,
>
> What a gift this is!  The questions, your answers...what a great gift,
> that's all I can say!
>
> Suzanne
>
>
> On Thu, Jan 30, 2014 at 12:32 AM, Brendan McKeague <
> [email protected]> wrote:
>
>> Hi folks
>>
>> I've recently completed a one-day OST meeting with around 150
>> participants. It went very well and the sponsor was delighted (and much
>> relieved) as he had 'put his neck out' with his 'higher-uppers' all along
>> the way in order to have the event in the first place.  One of the hoops he
>> had to jump through beforehand was to to present a business case and
>> justification for using OST in this context....I've recorded some of the
>> email conversation that we've had as we progressed the discernment towards
>> decision - over about three months. I thought some co-learners might be
>> interested in parts of the to-ing and fro-ing dialogue - and would love to
>> hear your comments around the questions this first-time user of OST is
>> asking....or rather, being compelled to ask.
>>
>> Cheers
>> Brendan
>>
>>
>> Q: Does OST work with bigger numbers - the work shop will be large with
>> an estimated 150+ diverse state and local government, industry, NGO and
>> possibly some citizens attending.
>> R: Open Space Technology (OST) is applicable regardless of numbers and
>> diversity - indeed, we often find that the more stakeholder complexity, the
>> better it works. I have worked with up to 350 participants and colleagues
>> elsewhere with over 2000.
>>
>> The workshop is part of the finalisation of the Draft Strategic Plan and
>> is being held to respond to the various propositions and issues raised in
>> the public comment phase early this year.  I have very briefly outlined the
>> draft objectives and role of the selected facilitator below:
>>
>>  *Objective:*
>> The Strategic Plan is a new format for xxxxxx planning that challenges
>> the current status quo of planning. Further consultation is required to
>> provide a greater level of understanding of the 'systems' concept, and seek
>> input on content and implementation issues.   Main objectives include:
>>
>> ·         To build a collaborative environment ;
>> R: OST certainly creates the opportunity for this - with the benefit of
>> no predetermined agenda, all participants are invited to collaborate in
>> co-creating the agenda around what's really important to them.
>>
>> ·         provide a greater understanding of the legislation impetus;
>> R: OST allows participants to diverge and engage with others who have
>> similar questions/issues in order to clarify understandings and pursue
>> ideas that matter to them
>>
>> ·         genuine input and actions to assist in the finalisation of the
>> Strategic Plan
>>       R: OST invites those who wish to contribute according to interest
>> (passion) and responsibility - and then to offer to be part of ongoing
>> actions beyond the event itself
>>
>> *Main role for Facilitator:*
>>
>> ·         Organisation of 150 stakeholders - some groups will be
>> considered high risk.
>> R: In OST, the participants self-organise and self-manage around what
>> they care about - its a marvellous, fluid way to enable genuine/transparent
>>   collaboration, participation, inclusivity and emergence - thereby
>> diminishing the likelihood of distraction by the disgruntled or  a
>> hi-jacking by the heavies
>>
>> ·         Creating a strategic, dynamic and collaborative process in and
>> out of the workshop
>> R: OST is a world-leading technology for this type of process
>>
>> . memorable, positive, inspiring - has to have the same takeaway as *previous
>> (Deliberative Democracy) forum* i.e. participation was worthy of time,
>> feel inspired, have made a difference -
>> R: no process (or facilitator) in the world can guarantee these outcomes
>> - unfortunately for me!   OST can create the space where they are most
>> likely to show up, provided that the sponsors have done their preparation
>> properly - i.e.  asked the right question, issued the right invitation,
>> created the right space....then, the folks who care to show up in response
>> do the rest by themselves. The power of a great OST mtg comes from the
>>  release of passionate energy when people are given the freedom to do what
>> they really care about
>>
>> ·         Participants must go home with a greater more positive
>> understanding (including impetus for use) of the SPS and systems thinking
>> R: its very difficult to enforce the 'must go home with' aspiration when
>> working with a group of mature (and diverse) adults. I can however say,
>> from my experience of facilitating over 250 OST mtgs around the country in
>> the last 15 years,  that OST does provide everyone with the opportunity to
>> participate at the level they chose, to ask the questions they bring with
>> them, to engage with others who care about similar issues, to record their
>> conversations, to contribute to action outcomes and to learn more about the
>>  topic about which they're meeting.  And in all of that, they usually have
>> a lot of fun too!
>>
>>   ·         Defining clear objectives and parameter of discussion
>> R: Once again, this is the work of the sponsors beforehand - we call
>> these 'the givens' that form part of the invitation in OST - the container
>> in which 'the space is open' - then let the people get to work around what
>> they came to do
>>
>>   ·         Day round up
>> R: OST usually finishes with a Closing Circle for comments from
>> participants and sponsors
>>
>>
>> Dear Brendan,
>>
>> In an attempt to manage stakeholders expectations and ensure effective
>> facilitation of diverse ~150 stakeholders within the broad scope (theme:
>> Making the Planning Strategy a Success) , could you please kindly advise
>> based on the desired outcomes (below) as to whether any other
>> facilitation method would achieve the same outcomes as Open Space
>> Technology (OST).
>>
>> ·         Time and labour efficient
>> R: I know of no other process that will get 150 people working on what
>> they want to work on together as quickly as OST; with the opening
>> explanation and agenda creation taking about 45-50mins, the whole 150
>> participants can get down to work quickly on issues that are important to
>> them.
>>
>> ·         Memorable and inspiring
>> R: This is a product of participation on the day. The participants will
>> create their own agenda around what's important to them and so they are
>> invited to take responsibility for what they offer and engage with i.e. if
>> it is not memorable and inspiring, then it may be that they have not
>> responded fully to the invitation and they are in the wrong place - they
>> can use the Law of Mobility to move elsewhere - or even leave if what's on
>> offer is not why they came. Hence the importance of creating a clear,
>> transparent and irresistible invitation for those who wish to make this
>> Strategy a success.  It is extremely important for the Sponsors to be
>> familiar with, and endorse, the guarantees of an OST meeting - see attached
>> explanation.
>>
>> ·         collaborative
>> R: There are many levels of collaboration. Mature collaboration is about
>> engaging with others - who may have very similar or very different views-
>> and taking time to listen well, to speak truthfully about issues that are
>> important and to be open to what emerges. Lesser forms/models of
>> collaboration adopt coercion, compliance and competition as a container for
>> obtaining predetermined desired outcomes. OST provides a container for
>> self-organising around what is identified as important by those who wish to
>> (or even, 'have to') do something about implementing this strategy. The OST
>> process models the intention of seeking more mature collaboration around
>> complex issues involving multiple stakeholders.
>>
>> ·         Enables strategic thinking
>> R:  The Planning Strategy has been developed - i.e. the diagnostics have
>> been completed - based on various previous consultations. Now is the time
>> for moving into implementation and operationalising the outcomes. This
>> requires a dialogical process - where those responsible for implementation
>> have opportunities to interpret, clarify, be creative, innovative and
>> consider how they are going to do this within their own circles of
>> influence. As I understand it, it's exploratory and open - there is not one
>> uniform way of making this work successfully - it there is, then OST is not
>> needed -  people are told what to do and resourced to do it.  OST provides
>> space for creativity, diverse views and novel ideas to be named and
>> explored.  This cannot be legislated in advance - it needs to emerge from
>> the confluence of energy, knowledge, skills, experiences and potentially
>> contentious views of those who show up. OST is the most transparent process
>> for this, with inbuilt principles of self-determination that enable high
>> levels of passionate energy, high levels of learning and high levels of
>> 'fun' to show up on the day.
>>
>> ·         Rapid consensus
>>   R: This is another question entirely. In a one-day meeting of 150
>> diverse stakeholders, what are you seeking 'rapid consensus' on?
>> I would need to hear more from you about your purpose and intentions
>> here. In my experience, when consensus is an expectation in such a short
>> time-frame with so many people, there are too often 'winners and losers'
>> and people can easily get bogged down in detail around language
>> interpretation, aggressive defensiveness and even destructive competition
>> to try to force a neat outcome.  There are other, often more appropriate,
>> ways of creating and sustaining alignment with the Strategy into the future
>> (e.g. by creating and supporting 'communities of practice' around key
>> themes emerging from the OST meeting)
>>
>>
>> R:  Thanks for asking these key clarifying questions.  I realise how
>> important this conference is in terms of creating a platform for
>> implementation of the Planning Strategy. I agree that the process on the
>> day needs to be the best match for your purpose.
>>
>> I have inserted a few comments and attached a brief 2 page explanation of
>> OST and its 'guarantees'.
>>
>> In a nutshell, OST is not driven by 'predetermined outcomes' (my words) -
>> it is about creating space for engagement and emergence with those who will
>> be doing the work of implementation. It is a self-organising dialogical
>> process that, in my opinion, is most suitable for this stage of your
>> Planning Strategy.
>>
>>
>>
>>
>>
>>
>>
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>>
>
>
> --
> Suzanne Daigle
> Open Space Facilitator
> NuFocus Strategic Group
>
> FL 941-359-8877
> Cell: 203-722-2009
> www.nufocusgroup.com
> [email protected]
> twitter @suzannedaigle
>
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