Hi -- Earlier this year I was reading a book or article on conflict resolution which cited a book or a pamphlet or something by some folks (2 women, I think, but am not sure) who work with the pro-life and pro-choice factions on a national level. They have a process they use in which they first let people express their fears about being there and then move to the next steps.
I can't remember either the original book or where to find out more about this process. Does anyone out there know? I know there is a dispute or conflict resolution listserve as well where I might post this inquiry, but I don't know the address. Sure would appreciate some help! Thanks. Cathy