Hi Gerardo,
I'd reassure the client that whoever shows up are the right people,
and they will do the work that matters to them in their own time. I'd
open space as you have advertised at 3 p.m. for ALL the time slots.
If/when people come later, they will add to the market place and
quickly figure out the process. Trust the people, as Harrison says --
if they care about the issue they'll deal with it whether they can be
there the whole time or not. Your job is to hold that knowledge and
keep the space open.
Both last March and this March I hosted a 1 1/2 day community
gathering in open space here (on Saturna Island, on the west coast of
Canada) and there are always concerns about who can't or won't
attend. In the end, those who care get there, find the space open for
good work, and leave delighted at what they have explored and
accomplished together. The effects ripple out to the rest of the
community and the work continues there...
Good luck, Gerardo. I look forward to hearing the rest of the story!
Best regards,
Beverley Neff
Saturna Island, BC Canada
On Apr 2, 2008, at 1:25 AM, gerardo de luzenberger wrote:
Hi. In these days here in Italy I’m struggling with a client who
want to make an OS.
It’s a municipality where I already did a one day OS that was a
success on the possible reuses of a dismissed factory.
Now the issue is one road, full of bar and night clubs and where
residents are increasingly complaining for noise etc.
I suggested to put all the system in the room (barkeepers,
residents, civil servants and clients) to understand how this
situation could be solved.
Now the problem is how to schedule the session. Originally they
asked me to make a 4 hours OS (I know MMP what are you thinking
now), from 6pm to 10pm.
This cause in order to make participate clients, residents etc we
should work after business hours. Barkeepers should not be a
problem cause we will work on Monday, day in which most of the bar
are closed.
I replied that to make something that could have sense we need
longer. At the end we agreed on doing a 7 hours open space (from
3pm to 10pm), hoping that having announced two months in advance
the event people that care would take a day off.
Now the date of the event is quite close. Today I received a phone
call from this client. He explained me that some people complained
for the OS schedule, saying that being busy at work they could not
attend. But that on the other hand they have already advertised OS
as starting at 3pm and ending at 10pm. They added to this that,
given the schedule, we will probably have different participants
for different time. Residents that are retired from 3pm to 7 pm,
and workers from 6pm to 23.
So, he asked me to run the OS in two different sessions. On from
3pm to 6pm (he said for retired people), the other one from 6pm to
23 pm for workers.
My first reply was NO, this is not possible. But my feeling is that
I need to find an innovative solution to their requests.
So I’m thinking of a programme like this:
I will open the space at 3pm (that in Italy means later around 3 an
a half pm, but you never know).
Then, when the agenda is ready, one session of 90 minutes. At 6pm a
30 minutes break in order to welcome late comers.
Then a sort of morning news and a quick explanation of the
programme, the principles, the one law etc . Time to add new
issues, and then back to work.
To be honest I’m not really convinced with this solution, but in
this moment I have no idea about how to approach this situation.
And as you can imagine ideas and suggestions are really welcome.
Hugs
ge
n some way
Gerardo de Luzenberger
SSF - Scuola Superiore di Facilitazione
Via Alessandro Volta 12
20121 Milano
tel: +39 02 45409186
g...@scuolafacilitazione.it
www.scuoladifacilitazione.it
www.loci.it
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