Could it be a network issue? I would try running tcpdump both on the agent
and on the manager. It looks like manager responses are not getting to the
agents somehow.

On Thu, Mar 24, 2016 at 1:17 PM, Ben <[email protected]> wrote:

> Hi,
>
> I got the same issue here, exact same problem with 2.8.3 version. Any
> Help? Thanks.
>
>
> On Friday, September 19, 2014 at 7:46:02 AM UTC-4, Chard wrote:
>>
>> Hi All,
>>
>> Ameya did you ever get a solution to this?
>>
>> As I have the same problem as this, but I have firewalls with UDP port
>> 1514 open and the server isn't showing any signs of being overloaded.
>>
>> My agents can send log files to the *ossec server* and the server can
>> send its shared configuration files to each *ossec agen*ts. Which would
>> mean that the connect between server and client is fine? Yet I still get
>> the error message "Ossec-agent: More than 600 seconds without server
>> response...sending win32info"  on the client side.
>>
>> Just wondering does the *ossec server* use a different port for some
>> responses dealing with 'win32info'?
>>
>> On Thursday, August 14, 2014 2:27:01 PM UTC+1, dan (ddpbsd) wrote:
>>
>>> On Thu, Aug 14, 2014 at 4:31 AM, Ameya Bhatkal <[email protected]>
>>> wrote:
>>> > Hi Dan,
>>> >
>>> > The agents are connected. I don't think that the Server is overloaded
>>> since
>>> > only 2 workstations are being monitored!
>>> >
>>>
>>> Did you check or just guess? Is there anything in the manager's
>>> ossec.log?
>>>
>>>
>>> >
>>> > On Monday, August 11, 2014 7:33:44 AM UTC+5:30, Ameya Bhatkal wrote:
>>> >>
>>> >> Hi Everyone,
>>> >>
>>> >> I am running Ossec HIDS 2.8 on Server mode on Ubuntu 14.04
>>> >>
>>> >> I have installed around 5-6 Ossec client agents with active response
>>> >> disabled on windows 7 machines.
>>> >>
>>> >> My problem is that my ossec.log file which is present in the Ossec
>>> client
>>> >> machine is filled with the following error messages:
>>> >>
>>> >> "Ossec-agent: More than 600 seconds without server response...sending
>>> >> win32info"
>>> >>
>>> >> There is no firewall present between the Server and the agents. Every
>>> 3rd
>>> >> or 4th line of the ossec.log file contains the above error.
>>> >>
>>> >> Could anyone help me out with this issue?
>>> >
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