I think this  message just means that the agent has not exchanged data with
the manager during those 10 minutes, and it is just sending a keepalive
message to let it know that it is running. Just informational and nothing
to be worried about.

Regarding agents not connecting back after a restart, that is a totally
different thing. Usually it could take a few minutes to get them back, this
can be specified in agent config with time-reconnect variable (by default
180secs I think)

Best regards



On Thu, Apr 28, 2016 at 8:15 AM, Viktor Buchkivskyi <
[email protected]> wrote:

> Hi guys,
>
> i've encountered the same issue with windows agents with ossec v2.8.3
> (server and clients)
> linux lients - not affected
> windows clients -  thowing this message "ossec-agent: More than 600
> seconds without server response...sending win32info" every 10 min
>
> it looks like that after ossec-hids server has been restarted - windows
> clients are no longer able to connect to server
>
>
> On Monday, August 11, 2014 at 5:03:44 AM UTC+3, Ameya Bhatkal wrote:
>>
>> Hi Everyone,
>>
>> I am running Ossec HIDS 2.8 on Server mode on Ubuntu 14.04
>>
>> I have installed around 5-6 Ossec client agents with active response
>> disabled on windows 7 machines.
>>
>> My problem is that my ossec.log file which is present in the Ossec client
>> machine is filled with the following error messages:
>>
>> "Ossec-agent: More than 600 seconds without server response...sending
>> win32info"
>>
>> There is no firewall present between the Server and the agents. Every 3rd
>> or 4th line of the ossec.log file contains the above error.
>>
>> Could anyone help me out with this issue?
>>
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