On Tue, Jul 19, 2016 at 10:19 AM, Quintin Beukes <[email protected]> wrote:
> The logs on the agent show this:
> 2016/07/19 16:18:27 ossec-agentd(4101): WARN: Waiting for server reply (not
> started). Tried: 'ossec.jeoffice/10.10.12.171'.
> 2016/07/19 16:18:29 ossec-agentd: INFO: Trying to connect to server
> (ossec.jeoffice/10.10.12.171:1514).
> 2016/07/19 16:18:29 ossec-agentd: INFO: Using IPv4 for: 10.10.12.171 .
> 2016/07/19 16:18:44 ossec-logcollector: WARN: Process locked. Waiting for
> permission...
>

Try turning on debug on the manager (`/var/ossec/bin/ossec-control
enable debug && /var/ossec/bin/ossec-control restart`)

> Quintin
>
> On Tue, Jul 19, 2016 at 4:13 PM Quintin Beukes <[email protected]>
> wrote:
>>
>> Hi,
>>
>> A few days ago some of my OSSEC agents started going offline and stop
>> sending alerts, and then a long while after come back online again like
>> nothing's wrong. Restarting the agents don't help fix the offline status.
>> This affects both agents running through a router/firewall to reach the
>> server, and agents running in the same subnet as the server.
>>
>> I removed all iptables filters and did a tcpdump on both offline and
>> online agents, but couldn't notice anything out of the ordinary.
>>
>> Here are packets from an offline agent showing successful traffic from
>> server to client and vice versa, as well as some curious port unreachable
>> errors. Even though there is traffic, the agent shows as offline and no
>> alerts are generated for events on this agent.
>>
>> OSSEC Server IP: 10.10.12.171
>> Agent IP: 10.10.13.8
>>
>> agent_control -l:
>>    ID: 019, Name: devjerm1, IP: 10.10.13.8, Disconnected
>>
>> tcpdump:
>> 15:47:36.515777 IP 10.10.13.8 > 10.10.12.171: ICMP 10.10.13.8 udp port
>> 58989 unreachable, length 109
>> 15:47:36.517646 IP 10.10.13.8.49382 > 10.10.12.171.1514: UDP, length 73
>> 15:47:40.526516 IP 10.10.12.171.1514 > 10.10.13.8.58989: UDP, length 73
>> 15:47:40.526567 IP 10.10.13.8 > 10.10.12.171: ICMP 10.10.13.8 udp port
>> 58989 unreachable, length 109
>> 15:47:41.518182 IP 10.10.13.8.49382 > 10.10.12.171.1514: UDP, length 73
>> 15:47:47.518732 IP 10.10.13.8.49382 > 10.10.12.171.1514: UDP, length 73
>> 15:47:59.581518 IP 10.10.12.171.1514 > 10.10.13.8.49382: UDP, length 73
>> 15:48:07.897110 IP 10.10.12.171.1514 > 10.10.13.8.49382: UDP, length 73
>> 15:48:14.725335 IP 10.10.12.171.1514 > 10.10.13.8.49382: UDP, length 73
>> 15:48:19.395627 IP 10.10.12.171.1514 > 10.10.13.8.49382: UDP, length 73
>> 15:48:25.521404 IP 10.10.13.8.59490 > 10.10.12.171.1514: UDP, length 73
>> 15:48:31.522261 IP 10.10.13.8.59490 > 10.10.12.171.1514: UDP, length 73
>> 15:48:35.522794 IP 10.10.13.8.59490 > 10.10.12.171.1514: UDP, length 73
>>
>> Any insights are appreciated.
>>
>> Quintin
>>
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