Another manufacturer/brand of  many different types of bounceback scissors, shears, and secateurs is Styrex. I have contact details for Australian (will export) and UK suppliers if you need them.
 
Also., I believe that Fiskars and another company, Dreitz, make a set of domestic grade battery operated shears that will cut through paper, plastic, and fabric...never seen them in operation or had a play with them myself but they certainly look like they'd save your client the effort/pain of squeezing and releasing. 
 
By the way, Jody, I have to say I *smiled* when I read about your attempts with the button-hook...where I work (in Assistive Technology) we're always having to try out the aids and equipment (it's integral to the job). Needless to say, some attempts are more successful than others- we've crashed a lot of scooters and smashed all kinds of kitchen aids!
 
David
  

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