Weder per eMail noch per customer-pl ! Antworten auf vorhandene Tickets gehen dagegen noch ! In der OTRS-Log steht:
[Wed Mar 2 18:48:02 2005][Notice][Kernel::System::PostMaster::NewTicket::Run] Take UserLogin ([EMAIL PROTECTED]) from customer source backend based on ([EMAIL PROTECTED]). [Wed Mar 2 18:48:02 2005][Notice][Kernel::System::PostMaster::NewTicket::Run] Take UserCustomerID ([EMAIL PROTECTED]) from customer source backend based on ([EMAIL PROTECTED]). [Wed Mar 2 18:48:02 2005][Error][Kernel::System::Ticket::CreateTicketDB][235] No StateID!!! [Wed Mar 2 18:48:02 2005][Error][Kernel::System::Ticket::Article::CreateArticle][41] Need TicketID! [Wed Mar 2 18:48:02 2005][Error][Kernel::System::Ticket::State::SetState][47] Need TicketID! [Wed Mar 2 18:48:02 2005][Error][Kernel::System::PostMaster::NewTicket::Run][234] Can't process email with MessageID <<[EMAIL PROTECTED]>>! Please create a bug report with this email (var/spool/) on http://bugs.otrs.org/! [Wed Mar 2 18:48:02 2005][Notice][main::FetchMail] Fetched 1 email(s) from [EMAIL PROTECTED] Hat jemand eine Idee ? _______________________________________________ OTRS Mailingliste: otrs-de - Webpage: http://otrs.org/ Archiv: http://lists.otrs.org/pipermail/otrs-de/ Listenabo verwalten: http://lists.otrs.org/cgi-bin/listinfo/otrs-de/ Support oder Consulting fuer Ihr OTRS System? => http://www.otrs.de/
