Hi -> "User questions and discussions about OTRS.org in German" <[email protected]>
Grüße vom Klaus ----- Original Nachricht ---- Von: Michael Scheer <[email protected]> An: "User questions and discussions about OTRS.org in German" <[email protected]> Datum: 19.09.2011 11:04 Betreff: [otrs-de] Umlaut problems in event notifications > Hi, > > we've got a weird Umlaut problem in Event Notifications. I've got 5 > different event notifications, all with the subject "Ticket wurde > eröffnet". > > One of them always sends an Email with "eroffnet" instead of > "eröffnet". This is strange, because even on db level the values of the > table notification_event are exactly the same (subject, charset (utf-8), > even create_by etc.)! I even re-wrote the Event Notification via web > frontend, no change. I have no clue why OTRS sometimes translates "ö" to > "o". > > [Broken notification, NotificationItemOne] > | Content-Type: text/plain; charset="utf-8" > | Content-Disposition: inline > | Content-Transfer-Encoding: quoted-printable > | MIME-Version: 1.0 > | Subject: [Ticket#2011091930011226] Ticket wurde eroffnet: "** PROBLEM > | alert - TBKORION : Orion 2g Test,N/A is DOWN **" > > [Good notification, NotificationItemTwo] > | Content-Type: text/plain; charset="utf-8" > | Content-Disposition: inline > | Content-Transfer-Encoding: quoted-printable > | MIME-Version: 1.0 > | Subject: [Ticket#2011091930011208] Ticket wurde > =?UTF-8?Q?er=C3=B6ffnet?=: > | "Lotus Notes does not work on ..." > > db charset is also utf-8. > Search in WWW also does add nothing but confusion. > http://forums.otrs.org/viewtopic.php?t=1381&p=6845 > http://lists.otrs.org/pipermail/otrs-de/2009-September/011897.html > > TIA > Michael > --------------------------------------------------------------------- > OTRS mailing list: otrs-de - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs-de > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs-de > --------------------------------------------------------------------- OTRS mailing list: otrs-de - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs-de To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs-de
