Well, it can be done easily enough with a hack in
Kernel/Output/HTML/Templates/Standard/AgentTicketOverviewSmall.tt:
[% RenderBlockStart("RecordTicketTitle") %]
<td>
# <div title="[% Data.From | html %]">[%
Data.FromRealname | truncate(30) | html %]</div>
<div title="[% Data.Title | html %]">[% Data.Title
| html %]</div>
</td>
We just commented out the div with the Data.FromRealname.
I know this won't survive an upgrade and I should do it in a separate
theme, but it's easy to re-do so a can't be bothered.
2016-07-07 8:59 GMT+02:00 Lars Jørgensen <[email protected]>:
> Thank you, that solved the biggest part of my question! I would still very
> much like to use the "last poster" part of that column, but that seems not
> to be possible.
>
> 2016-07-06 21:27 GMT+02:00 Florian Edlhuber <[email protected]>:
>
>> Hi,
>>
>> 05.07.2016 14:12 - Lars Jørgensen schrieb:
>> > We are wondering how to change the "Title" field on
>> > Ticket::Frontend::AgentTicketLockedView
>>
>> Ticket → Frontend::Agent::TicketOverview
>> Ticket::Frontend::OverviewSmall###ColumnHeader
>>
>> should be the correct setting for the title.
>>
>>
>> displaying the title in separate column, you need additional add ons AFAIR
>>
>> --
>> Florian
>>
>>
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>
>
>
> --
> Lars
>
--
Lars
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