Re: [otrs] "Title" field on AgentLockedView

[Vogl, Yves]

Hi, On 07 Jul 2016, at 09:13, Lars Jørgensen <ljo...@gmail.com> wrote: I know this won't survive an upgrade and I should do it in a separate theme, but it's easy to re-do so a can't be bothered. Just put the hierarchy below <otrs-install>/Custom and it'll survive an upgrade. Regards, Yves   On 07 Jul 2016, at 09:13, Lars Jørgensen <ljo...@gmail.com> wrote: Well, it can be done easily enough with a hack in Kernel/Output/HTML/Templates/Standard/AgentTicketOverviewSmall.tt: [% RenderBlockStart("RecordTicketTitle") %]                     <td> #                        <div title="[% Data.From | html %]">[% Data.FromRealname | truncate(30) | html %]</div>                         <div title="[% Data.Title | html %]">[% Data.Title | html %]</div>                     </td> We just commented out the div with the Data.FromRealname. I know this won't survive an upgrade and I should do it in a separate theme, but it's easy to re-do so a can't be bothered. 2016-07-07 8:59 GMT+02:00 Lars Jørgensen <ljo...@gmail.com>: Thank you, that solved the biggest part of my question! I would still very much like to use the "last poster" part of that column, but that seems not to be possible. 2016-07-06 21:27 GMT+02:00 Florian Edlhuber <florian.edlhu...@gmx.de>: Hi, 05.07.2016 14:12 - Lars Jørgensen schrieb: > We are wondering how to change the "Title" field on > T​icket::Frontend::AgentTicketLockedView Ticket → Frontend::Agent::TicketOverview Ticket::Frontend::OverviewSmall###ColumnHeader should be the correct setting for the title. displaying the title in separate column, you need additional add ons AFAIR -- Florian --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs --  Lars --  Lars --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs -------------------------------------------------------      >>> business. people. technology. <<< ------------------------------------------------------- adesso AG mit Sitz in Dortmund Vorstand: Michael Kenfenheuer (Vors.), Christoph Junge, Andreas Prenneis Vorsitzender des Aufsichtsrates: Prof. Dr. Volker Gruhn Amtsgericht Dortmund HRB 20663

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