Notifications are sent based on the preferences of the agent, so if you want to receive your notifications in spanish validate you language settings or your system default language.
Regards 2016-07-26 3:13 GMT-06:00 Personal Técnico <[email protected]>: > Hi, > > I have created a new automatic response (in spanish) after new ticket > creating. Once I have configured my queue with that automatic response, I > suppose I would receive in spanish the mail from ticket creation... but I > continue receiving in english. > > What must I reconfigure? > > Thanks. > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs > -- *Alvaro Cordero RetanaConsultor de Tecnologias* *Tel: 22585757 ext 123* *Email:* [email protected]
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