Hello, The language is set to every user according to his/her personal preferences so make sure the user that is receiving the notification has his/her language set to spanish in his/her personal preferences.
On 26 July 2016 at 04:13, Personal Técnico <[email protected]> wrote: > Hi, > > I have created a new automatic response (in spanish) after new ticket > creating. Once I have configured my queue with that automatic response, I > suppose I would receive in spanish the mail from ticket creation... but I > continue receiving in english. > > What must I reconfigure? > > Thanks. > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs >
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