Analyzing the apache error log, The following errors are getting shown: ........... [Wed Jul 27 12:39:13 2016] -e: Can't opendir(/opt/otrs/var/tmp/CacheFileStorable/DynamicField/a/3/c): No such file or directory [Wed Jul 27 12:39:13 2016] -e: at /opt/otrs//Kernel/System/Cache/FileStorable.pm line 227 [Wed Jul 27 12:39:13 2016] -e: Can't opendir(/opt/otrs/var/tmp/CacheFileStorable/DynamicField/a/1): No such file or directory [Wed Jul 27 12:39:13 2016] -e: at /opt/otrs//Kernel/System/Cache/FileStorable.pm line 227 [Wed Jul 27 12:39:13 2016] -e: Can't opendir(/opt/otrs/var/tmp/CacheFileStorable/DynamicField/0): No such file or directory [Wed Jul 27 12:39:13 2016] -e: at /opt/otrs//Kernel/System/Cache/FileStorable.pm line 227 .............
Those errors always occur after open a new ticket and choose a service. Running OTRS 4.0.15 on a CentOS 6. --- Phillipe Smith <[email protected]> ----------------------------------------------------------- Linux SysAdmin | Developer
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