Am 11.04.2017 um 13:49 schrieb Andreas Hummelbrunner: > We're working with german and english people here and we solved it by > using a mulit-language signature and have the templates in german or > english (each prefaced with either de_ or en_<templatename>). > > Salutation will be left blank and is handled through the template.
Thanks, that sounds like a good solution. I think I'll go that route. Regards, Susan --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs
