My OTRS free installation had been working fine for many years but
since yesterday I noticed that there were no tickets and the log file
was sending an error:
Apr 21 11:00:15 pbxoficina
OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-10[6298]:
[Error][Kernel::System::Daemon::DaemonModules::BaseTaskWorker::_HandleError][Line:51]:
There was an error executing Execute() in
Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch:
Error: Error in tempfile() using template ./XXXXXXXXXX: Parent directory
(./) does not exist at /opt/otrs/Kernel/cpan-lib/MIME/Tools.pm line 172.
Yesterday I upgraded from version 5.0.6 to 5.0.18 (using RPM) and
everything started working again until this morning and the error is
back. Any pointers on where to look?
--
Telecomunicaciones Abiertas de México S.A. de C.V.
Carlos Chávez
+52 (55)8116-9161
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