Hi, is ist possible to have <OTRS_CUSTOMER_BODY> filled in in an owner update notification? My agents urgently request that. Just adding the tag fills it with <OTRS_AGENT_BODY> :-(
Thanks in advance, Susan --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs
