Hi, is it possible to undo a ticket merge? Our agents occassionally err on which tickets to merge.
Thanks for any hints, Susan Dittmar --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs
