2017-09-13 1:57 GMT+02:00 Sujeeva Tissaarachchi <[email protected]>: > I have an issue in Auto Responses only for "default reply (after new ticket > has been created)" It send all the emails but not this.
Hi Sujeeva, Please check, if a correct email address is set in Framework → Core → NotificationSenderEmail. We had a similar issue, and this was the solution. Regards, Balázs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs
