Hi,
We have migrated from otrs5 to 6 and we have found an extrange issue
with some emails.
Sometimes happens that the attachments included in a received email are
not shown (you can't see any attachment, no number of files, etc), but
if you forward the article to an external email address then you see the
files you are resending as attachments.
Then, the user who receives the forwarded email is able to see the files
and if he replies then otrs is able to show the attachments on the new
received article.
If you want I can send a plain text containing an example as we use
ArticleStorageFS.
Regards,
Manuel Martínez
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