Using OTRS 6 here. How can I add an "addressbook" (my users need it for commonly used addresses when forwarding requests to external publishers) and how do I add entries?
-- Ralf Hildebrandt Charite Universitätsmedizin Berlin ralf.hildebra...@charite.de Campus Benjamin Franklin https://www.charite.de Hindenburgdamm 30, 12203 Berlin Geschäftsbereich IT, Abt. Netzwerk fon: +49-30-450.570.155
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