* Renee B <[email protected]>:
> The "normal" OTRS address book is the customer user database. So you
> could add those external contacts as customer users.
This is working now. I previously used LDAP as the customer user
database, meaning I had no way of adding "customer users" in OTRS
itself.
Now the next question: How can I use BOTH LDAP and the database driven
backed for customer users.?
$Self->{CustomerUser} = {
Name => 'LDAP Backend',
Module => 'Kernel::System::CustomerUser::LDAP',
...
};
Or rather: What is the default if no explicit "$Self->{CustomerUser}"
is set?
--
Ralf Hildebrandt Charite Universitätsmedizin Berlin
[email protected] Campus Benjamin Franklin
https://www.charite.de Hindenburgdamm 30, 12203 Berlin
Geschäftsbereich IT, Abt. Netzwerk fon: +49-30-450.570.155
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