Hi Carlos thanks for your answer.
I am not aware of a specific syntax in YAML for hash. Fact is, that if i try using a YAML file (using the source-path option) is working [otrs@bss-otrs bin]$ ./otrs.Console.pl Admin::Config::Update --setting-name Ticket::Frontend::AgentTicketCompose###DynamicField --source-path ./example.yaml Updating setting value... Done. [otrs@bss-otrs bin]$ cat example.yaml AgentID: 1 but i try to use the value directly, it isn't. I am sure it is a syntax problem, but i tried YAML/PERL approaches to provide that parameter as a hash and i keep getting this error. [otrs@bss-otrs bin]$ ./otrs.Console.pl Admin::Config::Update --setting-name Ticket::Frontend::AgentTicketCompose###DynamicField --value 'AgentID: 1' Updating setting value... ERROR: OTRS-otrs.Console.pl-Admin::Config::Update-15 Perl: 5.16.3 OS: linux Time: Mon Jul 2 13:53:29 2018 Message: Setting Ticket::Frontend::AgentTicketCompose###DynamicField Effective value is not correct: Its not a hash! Traceback (25114): Module: Kernel::System::SysConfig::ConfigurationDeploy Line: 3483 Module: Kernel::System::Console::Command::Admin::Config::Update::Run Line: 170 Module: (eval) Line: 461 Module: Kernel::System::Console::BaseCommand::Execute Line: 454 Module: Kernel::System::Console::InterfaceConsole::Run Line: 80 Module: ./otrs.Console.pl Line: 38 Error: Deployment failed! it would be great if you can provide an example using the "--value" option. Tx/Gracias! Carlos. On Sat, Jun 30, 2018 at 3:07 AM, Carlos Rodríguez <carlos.rodrig...@otrs.com > wrote: > Hi Carlos, > > Sure, the answer is in the help > > [--source-path ...] - Specify the source location of the > setting value YAML file. > [--value ...] - Specify single line setting value. > > You need to set your hash as a YAML structure and put it into a file. > > ((enjoy)) > > Carlos Rodríguez > > > > > On Jun 29, 2018, at 6:00 PM, carlos calvo <ccvillal...@gmail.com> wrote: > > Hi! > > i am running OTRS 6.0.8 and trying to setting things up over the console > utility, otrs.Console.pl <http://otrs.console.pl/> > I would like to configure a value in one of the parameters " > Ticket::Frontend::AgentTicketCompose###DynamicField", > but OTRS keeps complaining about the value type not being a hash. > *Does anyone has an idea how to provide a hash value over this interface. > I've tried several options but none did really worked out.* > > >> [otrs@bss-otrs bin]$ perl ./otrs.Console.pl >> <http://otrs.console.pl/> Admin::Config::Update --setting-name >> Ticket::Frontend::AgentTicketCompose###DynamicField --value "(AgentID => >> '1')" >> Updating setting value... >> ERROR: OTRS-otrs.Console.pl-Admin::Config::Update-15 Perl: 5.16.3 OS: >> linux Time: Sat Jun 30 00:50:06 2018 >> * Message: Setting Ticket::Frontend::AgentTicketCompose###DynamicField >> Effective value is not correct: Its not a hash!* >> Traceback (31978): >> Module: Kernel::System::SysConfig::ConfigurationDeploy Line: 3483 >> Module: Kernel::System::Console::Command::Admin::Config::Update::Run >> Line: 170 >> Module: (eval) Line: 461 >> Module: Kernel::System::Console::BaseCommand::Execute Line: 454 >> Module: Kernel::System::Console::InterfaceConsole::Run Line: 80 >> Module: ./otrs.Console.pl <http://otrs.console.pl/> Line: 38 >> Error: Deployment failed! > > > > > Br&Tx > Carlos. > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs > >
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