Sorry, but I don't understand your answer... "Forward or
Communication/New Email" are options in any configuration menu?
Message: 2
Date: Tue, 3 Jul 2018 18:38:54 -0400
From: Gerald Young <[email protected]>
To: "User questions and discussions about OTRS." <[email protected]>
Subject: Re: [otrs] Reply with empty body
Message-ID:
<cakk-ou+gknqqznby2zsad8wmgfzhvf_2r_lzxvbq_ohe-t_...@mail.gmail.com>
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Forward or Communication/New Email might be of interest.
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