Hi, I would like to add a link in a web application that would search for a user in OTRS, for example, by using query strings.
I found out it was possible to reach the search with the following URL : [ https://support-disi.imt-atlantique.fr/otrs/index.pl?Action=AgentTicketSearch;SubAction=OpenSearchDescriptionFulltext | https://mysupport.com/otrs/index.pl?Action=AgentTicketSearch;SubAction=OpenSearchDescriptionFulltext ] However, it doesn't seem to be able to pass a parameter like search=something or FullText=something i.e. [ https://support-disi.imt-atlantique.fr/otrs/index.pl?Action=AgentTicketSearch;SubAction=OpenSearchDescriptionFulltext | https://mysupport.com/otrs/index.pl?Action=AgentTicketSearch;SubAction=OpenSearchDescriptionFulltext;Search=username ] Any ideas what query strings I can use to make a specific search ? Regards
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