Hi Anthony, 

By "Group", do you mean "OTRS Group" or "LDAP Group" ? 

Regards 
Alexis 



De: "Anthony F McInerney" <[email protected]> 
À: "otrs" <[email protected]> 
Envoyé: Samedi 9 Novembre 2019 15:56:47 
Objet: [otrs] LDAP Lookup for Ticket Content 

Hi All, 
I am looking for a very specific feature/plugin for LDAP lookup. 

If I understand correctly OTRS is using something like [ 
https://metacpan.org/pod/distribution/perl-ldap/lib/Net/LDAP.pod | 
https://metacpan.org/pod/distribution/perl-ldap/lib/Net/LDAP.pod ] for the LDAP 
auth ? 

Which seems to have the ability to meet my requirements. 

What I would like to do, is an ldap search to query the members of a Group. 
(Much like it already does for Customer or Agent auth.) 

I would like to list those members in a ticket, somehow and send them out as a 
notification. 

Would someone be able to help guide in me the right direction to solve this? 

Many thanks 
Ant. 



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