Just to clarify, 'Add the Members' I mean as text in an article / ticket entry, not as customers or agents. (and sorry about the previous cc screwup)
On Thu, 19 Dec 2019 at 14:56, Anthony F McInerney <afm...@gmail.com> wrote: > > Hi Alexis, > > LDAP group. I need to query the current members of the group and add the > members to a ticket. > > Thanks > Ant > > On Thu, 19 Dec 2019 at 14:29, Alexis HAUSER < > alexis.hau...@imt-atlantique.fr> wrote: > >> Hi Anthony, >> >> By "Group", do you mean "OTRS Group" or "LDAP Group" ? >> >> Regards >> Alexis >> >> >> ------------------------------ >> *De: *"Anthony F McInerney" <afm...@gmail.com> >> *À: *"otrs" <otrs@lists.otrs.org> >> *Envoyé: *Samedi 9 Novembre 2019 15:56:47 >> *Objet: *[otrs] LDAP Lookup for Ticket Content >> >> Hi All, >> I am looking for a very specific feature/plugin for LDAP lookup. >> >> If I understand correctly OTRS is using something like >> https://metacpan.org/pod/distribution/perl-ldap/lib/Net/LDAP.pod for the >> LDAP auth ? >> >> Which seems to have the ability to meet my requirements. >> >> What I would like to do, is an ldap search to query the members of a >> Group. (Much like it already does for Customer or Agent auth.) >> >> I would like to list those members in a ticket, somehow and send them out >> as a notification. >> >> Would someone be able to help guide in me the right direction to solve >> this? >> >> Many thanks >> Ant. >> >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs >> >
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