On Tue, 5 May 2020 at 11:34, Santiago DIEZ <santi...@caoba.fr> wrote:
> Hi, > > I received 2 alerts in the past 9 days. > I'm using otrs-6.0.28. > > > > subject: OTRS Scheduler Daemon Cron: MailQueueSend > > The body starts with: > ERROR: OTRS-otrs.Console.pl-Maint::Email::MailQueue-59 Perl: 5.20.2 > OS: linux Time: <DATE> > > Then there are many lines of debug. One of them being: > Message: CommunicationLog([...])::Kernel::System::MailQueue => > Temporary problem returned from server, requeuing message for sending. > Message: SMTPCode: 451, ErrorMessage: Could not send message to > server: 451, Go ahead j4sm19123399wrm.85 - gsmtp! > > The body finishes with > Error: Could not send message with ID '425'! Please refer to the log. > Error: Failed. > > From the message id (j4sm19123399wrm.85) I could verify that the email > was indeed sent one minute later (found the corresponding article > using grep on /var/article/). > But what does the id 425 refer to? > > > > The second alert has the same subject. > > The body also starts with: > ERROR: OTRS-otrs.Console.pl-Maint::Email::MailQueue-59 Perl: 5.20.2 > OS: linux Time: <DATE> > > Then there are many lines of debug. One of them being: > Message: CommunicationLog([...])::Kernel::System::MailQueue => > Permanent sending problem or we reached the sending attempt limit. > Here's the problem. Google have a sending limit via smtp (It's like 100 per minute or something you can look it up). Unless you have a business account that allows more. > Message will be removed > > The body finishes with > Error: Could not send message with ID '520'! Please refer to the log. > Error: Failed. > > I can't find the message id a67sm13838135wmc.30 anywhere in my articles. > How can I retrieve the message to try and send it again? > > > > Thanks for your help > Regards > Santiago > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs >
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