Hi Chris, On Fri, Oct 25, 2002 at 11:39:21AM -0400, Chris Day wrote: > Ok, let me first say I WANT OTRS! This is the best thing since sliced bread >(really!) when it comes to online CRMs (especially FREE ones!). > > I'm still kinda figuring out the capabilities of my hosted service. I'm hoping that >OTRS will run in our environment. > [...] > Webserver: Apache 1.3.26 (Unix) > I also found out that I'm allowed one cron task, which will run at 3am every night >and must be called crontask.cgi. What that means, I don't know, but I found it out >anyway. > > I also do NOT have telnet or shell access. I use FTP for file managing, a PHP admin >script for managing databases, and a text editor as well as using FrontPage for the >site management, etc. > > So, that gets me stuck on step one (create user) of the installation (haha). > > shell> useradd -d /opt/OpenTRS/ otrs > shell> cd /opt/ > shell> tar -xzvf otrs-xxxx-xx.tar.gz > shell> chown -r /opt/OpenTRS/* otrs > [...]
Did you say (http://lists.otrs.org/pipermail/otrs/2002-October/000389.html) that you can login? You did the installation without shell? :-o Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "Security is a process, not a product." - Bruce Schneider _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
